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NCAA, Airlines And Payments Automation

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The current imbroglio in the Nigerian aviation industry arising from automation of payment systems has pitted the Nigerian Civil Aviation Authority (NCAA) against the domestic airlines under the aegis of Airline Operators of Nigeria (AON).
The dispute arose from the deadline issued to the eight domestic airlines to automate their remittance of the statutory five per cent Ticket Sales Charge/Cargo Sales Charge (TSC/CSC) to the regulatory authority which ended on March 31.
While the NCAA insists on the immediate compliance with the directive, the airlines want it to be suspended until the parameters which constitute the charges are clearly and properly defined.
The decision to collect the charges on behalf of the NCAA was a suggestion by the airlines operators in 2001.
It was unanimously adopted and an agreement signed by all parties after series of meetings and exchange of correspondences; it was subsequently enshrined in all the subsisting regulations.
However, the remittances have become a thorny issue between both parties due to lack of transparency and flagrant refusal of some of the airlines to put the money back into the coffers of the agency.
Thus, the NCAA had on December 6, 2016 mandated the airlines to automate the process by January  1, 2017.
Mr Sam Adurogboye, the General Manager, Public Relations of NCAA, says there is a move to put an end to airlines indebtedness to the agency which currently stands at over N15 billion.
He notes that the Aviation Revenue Automation Project (ARAP) system is being introduced to ensure transparency, accurate billing and prompt payments of charges due from the airlines to the NCAA.
According to him, this is in line with the Nigerian Civil Aviation Regulations (NCARs) 2015, Vol. 2, Part 18.12.5.
“The NCARs 2015 states thus: that all domestic and international airlines operating in Nigeria should forward to the authority through an electronic platform provided by the authority, all relevant documents such as flown coupons, passenger or cargo manifest, air way bills, load sheets, clients’ service invoices and other documents necessary for accurate billing within 48 hours after each flight’’.
Adurogboye says it was pertinent to point out that this directive has the full backing of the Federal Government for full implementation and strict compliance.
However, following series of meetings between the airline operators and the Director-General of NCAA, Capt. Muhtar Usman, the deadline was extended to March 31, to give them more time to comply with the directive.
With the expiration of the deadline, the NCAA issued a final compliance notice to the airlines, warning that “failure to comply will be viewed seriously as the authority will be forced to invoke the necessary provisions of the law against defaulting airline’’.
Reacting to the ultimatum, the AON President, Capt. Nogie Meggisson, says it is done in “bad faith’’ because the issues surrounding it have yet to be resolved.
“AON has no problem with the NCAA going ahead to automate the collection and remittance of the said charges.
“However, the NCAA needs to give clarification on what constitutes the five per cent Ticket and Cargo Sales Charge.
“The five per cent TSC is only applicable on base fare in compliance with industry practice and as currently  applicable to international carriers operating out of Nigeria,’’ Meggisson said.
He also accuses the NCAA of discriminating against the domestic airlines because foreign airlines are not mandated to join the same automation platform.
“It is apparent that NCAA is preying on domestic airlines which they see as an easy target, a cash cow and for cheap publicity.
“They are over regulating domestic operators and pushing domestic airlines to the edge of insolvency and bankruptcy.
“It is this kind of policy that has reduced the lifespan of Nigerian airlines and has consumed over 25 airlines in the last 30 years since deregulation in 1982,’’ he says.
According to him, in spite of the tax burden on airlines, the infrastructure and service level continue to deteriorate across all facets of the industry under the same authority.
He adds that while airlines in other West African countries operate 24 hours, Nigerian carriers are subjected to daylight operations only till 6.30 p.m. in most our airports.
Responding to Meggisson’s call for the suspension of the payment system, Adurogboye insists that the airlines must comply with the directive or risk sanctions by NCAA.
He says it is pertinent to point out that the NCAA is an autonomous regulatory agency which continues to remain solvent by cost recovery in line with ICAO Standard and Recommended Practices (SARPs).
Adurogboye says this could only be derived from the five per cent ticket and cargo sales charges statutorily.
He notes that the directive to automate covers both domestic and foreign airlines, adding that the foreign airlines have complied fully by remitting their collections through the International Air Transport Association/Billing Settlement Plan (IATA/BSP).
However, some industry watchers have appealed to both parties to amicably resolve the issue in the interest of the sector, especially as a result of its pivotal role in the socio-economic development of the country.

Asowata is of the News Agency of Nigeria (NAN)

 

Solomon  Asowata

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NIMASA Marks 2025 Customer Week, Pledges Service Excellence 

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The Nigerian Maritime Administration and Safety Agency, NIMASA has officially launched its 2025 Customer Service Week celebrations under the inspiring global theme, “Mission: Possible.”
The Agency is leveraging this annual celebration to reaffirm its commitment to transforming customer challenges into opportunities and consistently delivering exceptional service to grow the Nigerian Maritime sector.
In his remarks, the Director General/Chief Executive Officer (CEO) NIMASA, Dr. Dayo Mobereola, noted that effective service delivery remains central to the Agency’s mandate, stressing that excellence must begin internally before extending to external stakeholders.
“Providing service is paramount, both internally and externally. We must remain prepared, committed, and available to solve problems together as a team. Excellence in service delivery defines who we are and what we represent,” . Mobereola stated.
He highlighted teamwork, accountability, and continuous improvement as essential drivers of institutional growth and public confidence.
The Head, SERVICOM Unit, Hajiya Rakiyyah Lammai, appreciated the Director General for his continued support in strengthening customer service structures within NIMASA.
She noted that this year’s theme aptly reflects the dedication and resilience of the Agency’s staff in upholding service quality.
The 2025 Customer Service Week was commemorated across NIMASA offices nationwide with recognition programmes, engagement activities, and customer feedback sessions aimed at promoting a culture of responsiveness and efficiency.
As NIMASA continues to promote safety, security, and sustainability within Nigeria’s maritime domain, the 2025 Customer Service Week reinforces that service excellence remains the cornerstone of effective public service.
By: Nkpemenyie Mcdominic, Lagos
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SEME Customs Foils Smuggling Attempt Of Expired Flour, Seizes N2bn  Contraband 

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The Seme Area Command of the Nigeria Customs Service (NCS) has intercepted five trucks conveying 10,000 bags of expired flour valued at N1.2billion.
The Command Controller, Comptroller Wale Adenuga, who disclosed this during his Maiden Press Briefing, at the Seme Krake border, last Thursday, said the consignment, which originated from Egypt and came through the Benin Republic border, was seized in a joint operation with the National Agency for Food and Drug Administration and Control (NAFDAC).
According to him, the interception was achieved through credible intelligence shared by the Comptroller General of Customs, Adewale Adeniyi and the NAFDAC Director General, Moji Adeyeye.
Displaying the seized goods, Adenuga said the flour, produced in March 2024, had expired in November, 2024, posing serious public health risk.
He said, “If these things find their way into the country, they change the bag, and it goes into the markets… the health risks associated with consuming such expired products could have led to severe infections, food poisoning, and long-term health complications.
“Beyond health implications, such unwholesome goods undermine local industries and erode consumer trust.”
Speaking on the command’s revenue performance and strides in trade facilitation, Adenuga said a total of N1.5billion was generated in the month of September 2025 alone.
The figure, he said represent an exceptional increase of over 182% compared to the N531.4million generated in August 2025, the month before his assumption of duty.
“This outstanding performance
reflects the effectiveness of the Comptroller General’s reform agenda, which emphasizes compliance, transparency, and data-driven monitoring of goods, as well as dedication of officers and men who continue to embody his vision of a modern, efficient and accountable Customs Service,” he said.
Adenuga said the command guided by the Comptroller General of Customs commitment to transparency and modernization has intensified effort to simplify procedures and ensure that legitimate traders enjoy the full benefits of Customs modernization and regional integration along the Lagos–Abidjan corridor.
“Upon assumption of duty, and in line with the CGC’s strategic vision anchored on the policy thrust of Consolidation, Collaboration and Innovation, I declared trade facilitation as the hallmark of our administration. We believe that when trade is facilitated, processes are streamlined, costs are reduced and more revenue is generated, ” he said.
Beyond the expired flour, Adenuga also showcased other contraband goods seized by the command within the month of September.
The items include 1,104 parcels of cannabis sativa, 98 parcels of 120mg Tramadol, with two suspects handed over to the NDLEA, 2,043 bags of foreign parboiled rice, 150 bales of second-hand clothing and 169 bottles of DSP cough syrup with codeine and five used vehicles with a total Duty Paid Value at N1,999billion.
“Under the guidance of the CGC’s zero-tolerance stance on smuggling, Seme Command remains unwavering in its commitment to suppress smuggling and protect national security, public health and economic stability.
“Our position is clear along the Lagos-Abidjan that any economic resource diverted into smuggling will be a colossal waste; it will be better to channel such resources into legitimate business that could empower thousands of Small and Medium Scale Enterprises (SMEs) and create jobs, ” Adenuga said.
The Customs boss also commended the Nigerian Navy, particularly the Forward Operating Base ( FOB) in Badagry for its support in the fight against smuggling, and handing over seized foreign parboiled rice intercepted on the waterways.
“We shall continue to enhance our operational efficiency through technology, stakeholder collaboration and proactive intelligence. Our collective mission is to ensure that the Seme-Krake border remains a gateway of prosperity not criminality.
“Together with our partners and stakeholders, we are building a smarter, safer and more prosperous border corridor in full alignment with the CGC’s modernization blueprint, ” he said.
By: Nkpemenyie Mcdominic, Lagos
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LASG UNVEILS GROUNDBREAKING OMI-EKO PROJECT AT FIVE COWRIES TERMINAL 

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The Lagos State Government, through the Lagos State Waterways Authority (LASWA), will officially launch the Omi Eko Project on Friday, 17th October 2025, at Five Cowries Terminal, Falomo.
The unveiling, to be performed by the Lagos State Governor, Babajide Sanwo-Olu, would feature key speakers and virtual project presentation.
According to a Statement, the event highlights the state’s dedication to advancing sustainable water transportation and smart city solutions.
 The project aims to transform Lagos’s water transit with over 78 electric ferries, digital systems, and enhanced safety features, reducing commute times and promoting eco-friendly travel.
“The Omi Eko Project is poised to revolutionize Lagos’s water transportation landscape by integrating innovative technology, strengthening terminal infrastructure, and championing environmental sustainability..
“With the deployment of over 78 high-capacity electric ferries, digital ticketing systems, intelligent terminals, and safety innovations, the project will significantly reduce commute times and establish a reliable, modern transportation option for millions.”the statement added.
The Five Cowries Terminal, a key transport hub, underscores the integration of land and water mobility in Lagos’s Urban Mobility Plan.e Hotel, GRA, Ikeja, for the maiden summit of JustAlive Communications Limited, publishers of JustNet News to discuss infrastructural development trends in the sector.
By: By: Nkpemenyie Mcdominic, Lagos
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