Oil & Energy
PHED Ends Estimated Billing In Rivers, Others, Soon
Electricity consumers in Rivers, Bayelss,Akwa Ibom and Cross River State will soon heave a sigh of relief from erroneous billing as the Port Harcourt Electricity Distribution Company, in partnership with two other companies, has commenced sales of meters to customers within its operating States.Speaking during the flag off of the exercise last Thursday, the Chief Executive Officer, PHED, Naveen Kapoor, explained that the purpose of the program was to bring transparency and integrity in billing system through accurate energy measurement and also allow customers to manage their consumption efficiently. Kapoor explained that under the Metre Asset Provider (MAP) scheme, a third party vendor approved by the National Electricity Regulatory Commission ( NERC), based on necessary criteria, was granted permits to be the MAP for funding, supplying, installing and ensuring the integrity of the meters.According to him,” under the new policy, all customers are mandated to be metered and have to pay for the meter”.” PHED has adopted MAP policy to bridge the metering gap in her network and put to an end the lingering issue between her and her customers with the aim of strengthening relationship and bond with customers”.Kapoor disclosed that the distribution company has established billing reconciliation camps across its coverage areas to ensure smooth operations as well as fast tracking transition of unmetered and defective meter customers who are being billed on estimated basis and have outstanding debts payable to PHED.
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