Business
Stanbic IBTC Bank Partners SAA On e-Ticket
Stanbic IBTC Bank, a member of the Standard Bank group, has partnered South African Airways (SAA) to launch an e-ticketing solution in Nigeria with a view to reducing cost to travelers and enhancing efficiency in air travel.
The platform, called ‘SAA Flexipay’, is an electronic ticketing solution built on Stanbic IBTC’s robust collection platform called collectplus. It entails – seamless process in which a customer can conveniently purchase a ticket and step into the plane, eliminating the queues and other logistical road blocks that typically accompany this activity.
The Standard Bank group, to which Stanbic IBTC belongs, has been offering electronic banking to its clients in South Africa and other countries in Africa for over 20 years. In south Africa, Standard Bank.
Bank has been voted by clients as the leader in electronic banking for the last 18 years. Stanbic IBTC brought this expertise to Nigeria through the launch of its online banking channel, called New Business online, in Lagos and Abuja.
Mrs Sola David-Borha, the Deputy CEO, Stanbic IBTC, said ‘the introduction of this e-tickting channel fits into Stanbic IBTC’s strategic focus of strengthening its universal banking franchise”.
He identified convenience and ease as major benefits to be derived from the solution as the customer will enjoy greater peace of mind guaranteed by the elimination of ticket collection and faster and automated check-in online or at airport stations.
SAA Flexipay is an internet based e-ticketing solution designed for agents and individuals for making payment for ticketing via Stanbic IBTC branches nationwide or through the Stanbic IBTC web. After the payment is made, the South African Airways staff are immediately alerted via email and they can log on to the SAA Flexipay to verify details of the payer, how much was paid, where payment took place, and the passenger name record (PNR). The ticket is released after confirmation and is sent to the agent or individual that made the payment. SAA Flexipay is powered by State-of-the-art technology and adheres to the highest levels of user friendliness. According to the South African Airways Country Manager, Mrs. Thobi Duma, the product was designed with our esteemed customers in mind, so has to create a convenient and smooth travel flow process irrespective of when and where they are making the reservations and payments from. South African Airways recently increased its frequency from four to daily flights.