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Refund 100% Airfares To Passengers After Two-Hour Delay, FG Orders Airlines
The Federal Government, yesterday, said airline operators in the country must refund the full cost of travel tickets to passengers after a two-hour delay.
The Minister of Aviation, HadiSirika, made this known, yesterday at the weekly State House Briefing in Aso Villa, Abuja.
He read some of the rights of aviation passengers at the briefing and charged them to demand their rights whenever they are being trampled upon by airlines.
“On domestic flights, delay beyond one hour, carrier should provide refreshment, and one telephone call, or one SMS, or one e-mail. They should send you an SMS or email or call you to say, ‘I am sorry, I am delaying for one hour’.
“Delay for two hours and beyond, the carrier shall reimburse passengers the full volume of their tickets.
“Delay between 10pm and 4am, carrier shall provide hotel accommodation, refreshment, meal, two free calls, SMS, email and transport to-and-fro airport,” Sirika said, adding that the same rules apply for international flights.
The minister, who said his ministry has started sanctioning some airlines who default on consumer rights, however, urged passengers not to be unruly at airports.
Of late, flight cancellations and delays have characterised inter-city air transportation in Nigeria, with many passengers scolding the about 10 commercial airlines operating scheduled flights for keeping them waiting at airports for hours after their scheduled departure time.
The operators of airlines in Nigeria have, however, justified the delay and cancellations of domestic flights in the country.
The operators hinged the reason on non-availability and rising cost of aviation fuel, also known as JetA1 and inadequate parking spaces at airports.
The operators, led by the Chairman of Air Peace, Allen Onyema, had last Tuesday, stated this when they appeared before the Senate Committee on Aviation chaired by Senator Smart Adeyemi.
He also demanded the prosecution of unruly passengers at the airports.
Other reasons cited by Onyema were non-availability of forex for spare parts and maintenance, sudden change of weather, delay due to VIP movement, inefficient passenger access and facilitation, delay clearance of spare parts from Customs and inadequate screening and exit points at departure.
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RSG INAUGURATES ARMED FORCES REMEMBRANCE DAY COMMITTEE
The Rivers State Government has inaugurated a Central Planning Committee to organize the celebration of the 2026 Armed Forces Remembrance Day (AFRD) in the State.
The committee was formally inaugurated by the Secretary to the State Government, Dr. Benibo Anabraba in Port Harcourt, last Thursday.
Dr Anabraba who also serves as Chairman of the Committee
highlighted the State Government’s deep appreciation for the sacrifices of Nigeria’s fallen heroes who laid down their lives for the nation’s peace and unity.
“These heroes have given their lives for the security and peace of our nation and deserve to be celebrated. The Armed Forces Remembrance Day is an opportunity to show our gratitude for their sacrifice,” he said.
Dr. Anabraba further extended recognition to all Security Agencies in the State, emphasizing the importance of the event in appreciating their contributions to national security and sovereignty.
The annual Armed Forces Remembrance Day, observed on January 15 across the country is dedicated to remember Nigeria’s departed soldiers and honouring the nation’s veterans.
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