Business
NCC Mulls Additional Zonal Offices For Service Delivery
The Nigerian Com
munications Commission (NCC) is set to establish additional zonal offices across the country as part of effort to enhance its operations.
The Director, Consumer Affairs Bureau, Mr Abdullahi MaiKano disclosed this at the 78th edition of Consumer Outreach Programme (COP) in Kano on Thursday.
He said that establishing the offices would give the commission the opportunity to decentralised its operations for the benefit of consumers and service providers as well as the industry as a whole.
The Director, who was represented by a Deputy Director, Dr Femi Atoyebi, said that the commission had also developed a number of initiatives aimed at protecting customers’ rights and their choices provide them with value for money.
“The NCC recognises the fact that the rights of every telecoms consumer must be protected as one of their fundamental rights is the right to be informed and educated,” he said.
He said that the reason behind initiating the consumer outreach programme was in line with the commission’s effort to ensure protection of telecom consumers from market exploitation.
“This will also empower them to make rational and informed decision when making their choices of service,” he said.
He assured consumers that the commission would continue to do its best to ensure that consumers were protected from exploitation and against fraud.
He said that the theme of the forum “Education and Information as Catalyst for Consumer Protection’’ was carefully chosen to reflect one of the objectives of the NCC of ensuring protection of the rights of consumers and effective service delivery.
The programme was attended by telecom consumers and heads of various service providers in the state.
Business
Agency Gives Insight Into Its Inspection, Monitoring Operations
Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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