The Media Officer of Supermart.ng, Mr Oluwatayo Alofun, says the Electronic Transaction Bill will bring order to e-commerce in Nigeria.
The Tide gathered that the bill was among the 46 passed by the National Assembly on June 4.
Alofun said in a statement made available to reporters in Lagos that the bill would protect e-commerce in the country.
He said there was need for e-commerce firms to look beyond seeing regulations as the compelling factor for rendering quality services to consumers.
“The stakeholders have long been agitating for policies and a regulatory framework that can aid orderly conduct of electronic transactions in a manner that is fair, especially to the customers.
“It was against this background that the Electronic Transaction Bill was passed by the last National Assembly.
“The bill is currently raising concerns among e-commerce businesses which anxiously await its assent into an Act,” he said.
The bill, he said, was necessary as a result of the rise in electronic commercial activities in the country and its contributions to the growth of the economy.
“At Supermart.ng, we have already promised our customers to deliver groceries to them as early as three hours of order.
“We understand that a customer’s time is very precious to him, so we make it a goal to deliver on that promise against any logistic challenge.
“This has not been easy but we owe it to make life easier for households in Lagos State by saving them three to six hours through our delivery system,” he said.
He said the bill was expected to regulate the e-commerce sector and protect consumers.
The key issues highlighted in the bill, he said, were non-disclosure of full information on products and services, deceptive advertisement, improper description of products.
The issues to be resolved, he added, also include delivery of defective products, poor informal dispute settlement procedures, double payments and poor customer service.