The Federal Government, through the Federal Competition and Consumer Protection Commission, has assured customers of digital lenders that it will protect them from the crude recovery methods of the lenders.
It stated that customers would no longer be subjected to abusive and other forms of unacceptable loan recovery practices, warning that any lender that failed to abide by government rules would be made to face regulatory punishments.
The government stated its commitment to lenders’ protection while commending Google’s recent privacy updates.
From May 31, 2023, loan apps will not be able to access customers’ private details again following numerous privacy concerns that they have posed.
Recall that Google had said, “Policy preview (effective May 31, 2023): This article previews changes included in our April 2023 policy updates.
“We are updating our personal loans policy to state that apps aiming to provide or facilitate personal loans may not access user contacts or photos”.
Committing to lender’s protection, in a statement signed by the Executive Vice Chairman/Chief Executive Officer, Babatunde Irukera, on Wednesday, the commission said: “This is appropriate respite for consumers who have been subjected to abusive, intrusive, defamatory and other forms of unacceptable borrowing or recovery practices, and an assurance that such practices are less likely to occur going forward, and where they do, the regulatory process will address the illegal conduct”.
The commission further stated that itself and other collaborators on the Joint Regulatory and Enforcement Taskforce, (CBN, ICPC, NITDA, EFCC, NCC, NDPB) (“JRTF”) welcome Google’s, “broad and responsible policy of barring digital lending applications that are equipped to access personal information such as contacts, photos, videos, precise location data and call logs from its Play Store (platform of download by consumers).”
It stated that the policy was consistent with its position and resolve as access to those details is intrusive and violates consumer privacy.
It noted that it was an important step in streamlining and sanitising the digital lending space.
The commission argued that while digital lending apps serve a crucial role in society and need to recover their funds, they must do it in a legal, ethical, and otherwise acceptable way.
It added that the enforcement of the Limited Interim Regulatory/ Registration Framework and Guidelines for Digital Lending and enforced by the commission preceded Google’s policy, and the new policy by Google further reduces the possibility or occurrence of abusive conduct by any lender.
According to its new ‘The Status of Registration of Fintech/Digital Companies with FCCPC on the Limited Interim Regulatory/Registration Framework and Guidelines for Digital Lending 2022’ published on April 8, there are now 178 approved loan apps in the country.
The Tide source reports that the number of fully approved apps rose to 129 and those with conditional approval fell to 49.
This implies that five more loan apps got approved since the commission last released its last status update which put the total number of loan apps at 173.
As at April 8, 2023, the total number of approved loan apps in the country rose to 178.