Business
Electronic Transactions, Others Cost Bank Customers N715bn
No fewer than eleven banks have charged their customers N714.61 billion for electronic fees and other forms of commissions in the first nine months of 2022.
Financial reports of the banks for the nine months shows that this is a 16.92 per cent increase from the N611.21bn earned by the banks from the income source in the corresponding period of 2021.
The banks included, Zenith Bank Plc, Sterling Bank Plc and Subsidiary, Stanbic IBTC Holdings Plc, Wema Bank Plc, Fidelity Bank Plc, and Union Bank of Nigeria Plc.
Others are: United Bank for Africa Plc, Unity Bank Plc, First Bank of Nigeria Holdings Plc, Guaranty Trust Holding Company and Subsidiary Companies, and Access Holdings Plc.
The fees and commissions include: credit-related fees and commissions; account maintenance charges; corporate finance fees; e-business income; asset management fees; and commission on foreign exchange deals.
Others are: commission on touch points; shared service fees; income from financial guarantee contracts issued; account services, maintenance and anciliary banking; and transfers related charges.
Of the banks, UBA (N138.08bn) made the most from fees and commission and Unity Bank (N5.34bn) made the least. Zenith Bank Plc made N117.90bn from fees and commission; Wema Bank made N12.02bn; Fidelity made N25.04bn; Stanbic IBTC made N72.47bn; Union Bank made N12.65bn; Sterling Bank made N19.84bn; Access Bank made N133.49bn; GTCO made N66.94bn; and FBN made N110.84bn.
According to Access Bank, fees and commissions expenses are fees charged for the provision of services to customers transacting on alternate channels platform of the group and on the various debit and credit cards issued for the purpose of these payments.
It said, “They are charged to the group on services rendered on internet banking, mobile banking, and online purchasing platforms.
“The corresponding income lines for these expenses include the income on cards (both foreign and local cards), online purchases, and bill payments included in fees and commissions”.
The Central Bank of Nigeria (CBN) created new guidelines for bank charges on January 1, 2020. The new guideline mostly impacted card maintenance fees, charges for hardware tokens, and the amount that can be paid for electronic transfers.
According to the President of the Bank Customers Association of Nigeria, Uju Ogubunka, banks were making a lot from bank charges, burdening bank customers.
He said, “The issue of excess charges has been a major source of concern to us as an association. We have since been fighting it and we will not stop.
“However, I must say that in most cases, the excess charges imposed on bank customers are not deliberate but a result of a capacity-building problem. That is when new recruits or inexperienced hands handle transactions and overcharge.
“Also, most times, when the banks overcharge, they are made to repay customers with prime interest plus two percent.”
Business
Agency Gives Insight Into Its Inspection, Monitoring Operations
Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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