Rivers
NULGE Lauds LG Chairman’s Workers-Friendliness
The Nigeria Union of Local Government Employees (NULGE) Andoni Chapter has lauded the Chairman of Andoni Local Government Council Erastus Awortu for being labour-friendly and sensitive to the wellbeing of workers of the Council.
Chairman of NULGE in Andoni, Idante John Ishmael, made the remark during the handover of a parcel of land to the union at Ngo by the Council Chairman for the construction of convinience for workers of the Council and visitors alike.
He said the gesture comes after the procurement and presentation of an official Vehicle to the union by the Council Chairman to enhance the mobility and productivity of the workers.
The NULGE Chairman commended the Andoni Council boss for his goodwill towards the workers since he assumed office, pledging “the unwavering support of the workers to the Awortu administration”.
“It is on record that on the 1st of May this year the Chairman, through the Secretary of Council, yielded to the request of NULGE for the allocation of a portion of land for the construction of a public convenience for Staff of the Council, politicians and visitors alike.
“Today we are here to acknowledge receipt of the parcel of land. As a union, we are really grateful.
“For sometime now we have never seen an administration that is this labour-friendly, that is this worker-friendly.
“Last year, the union requested for an official vehicle among other requests and it was granted, it was handed over to us by the Secretary.
“This year we requested for a portion of land for the construction of public convenience, and the Chairman has graciously approved it for us.
“We want to really appreciate the Chairman because he has shown us that he is a labour-friendly Chairman. We also want to appreciate the Secretary of Council, who has been in the system and he knows the way the system is going.
“I want to appreciate the Management of Council. It is really not easy, as a union we promise to give him our unalloyed support, especially in enhancing the development of Andoni Local Government”, the NULGE boss stated.
The Andoni Council Chairman, who was represented by the Council Secretary, Dimiari Franklin, noted that the sole purpose of Government is the security and welfare of the people as enshrined in the constitution.
He said the Awortu administration considers the workers as critical stakeholder in the delivery of good governance to the people and therefore places premium on their wellbeing.
Franklin asserted that governance is collaborative and this informed the decision of the Council Chairman to partner with NULGE to construct a befitting convenience for the workers and visitors alike to enhance the sanitary condition of the Council Secretariat for enhanced service delivery.
“Government is a collaborative effort, that was why when NULGE came with the idea of constructing convenience for the workers, the Council Chairman gave approval, given the importance of such project to the health and sanitary condition of workers of the Council and visitors alike.
“This is indeed a good omen, it shows the harmonious working relationship that exist between the workforce and the executive. It also shows that the Council Chairman attaches importance to the wellbeing of the workforce for enhanced efficiency and productivity.
“On behalf of the Council Chairman, let me assure the leadership of NULGE that this Council under the leadership of Barr Erastus Awortu, would continue to work for the betterment of all Council workers for the overall development and happiness of Andoni people”, he said.
By: Theresa Fredrick & Charity Amiso
Rivers
Shippers Council moves To Enhance Service Delivery At Nigerian Ports
The Nigerian Shippers Council has initiated moves towards Enhancing Service Delivery across the various Sea Ports in the Country.
This follows the validation of the Draft Set Minimum Service Delivery Standards for Shipping Companies/Agents at the various Sea Ports in the Country.
Speaking during a stakeholders meeting organized by The Nigerian Shippers Council in conjunction with Ocean Serve, in Port Harcourt, Executive Secretary/Chief Executive Officer Nigerian Shippers Council, Barrister Pius Akuta Ukeyima said the initiative was aimed at making the Nation’s Ports some of the best in the world in terms of service delivery
He said it was the key Mandate of the Council as the Port Economic Regulator to Set and Monitor Standards of Service Delivery by Regulated Service Providers in the Ports, adding it was inline with this responsibility that the Council established minimum service standards for terminal operators and as well put in place appropriate mechanisms for monitoring performance against those standards.
Ukeyima who was represented by the Director, Regularly Services, Mrs Margaret Ogbonnah said the draft documents cover submission and verification of documents, cargo clearance operations, confirmation of declared contents and the use of electronic systems for data exchange.
According to him,”These are designed to position Nigerian Ports on the same pedestal as Ports that meet international best practices”he said.
Ukeyima said the Council will continue to work in synergy and collaboration with all regulated service providers to ensure the enthronement of global best practices in our Port industry.
“Our collective goal is to build a Port system anchored on transperancy, trust customer satisfaction and sustainable returns on investment for all stakeholders”.
Speaking in an interview, Mrs Margeret Ogbonnah who is the Director Regulatory Services, Nigerian Shippers’ Council said, The Nigerian Shippers Council, as the port economic regulator has a mandate to monitor and enforce minimum standard service delivery in the port sector.
According to her,”And for us to have that, there should be minimum standard, customers are expected to receive from the port.
“One of the things that has been affecting our industry is service failures, so when we have what we call the minimum expected service delivery, you the service taker in the industry will know the level of service you are expected to receive.
“As time goes on, the economic regulator will come up with a framework for consequence management framework.
“In other words, what are the consequences for service failure? In other sectors, like the aviation sector, for instance, there are levels of services.
“Not using Nigeria as a case study, but overseas,If an airline is supposed to lift you, and it fails to lift you, It has a responsibility as part of minimum service expected, to accommodate you in a hotel, pending when they are ready to pick you to your destination
“, At the port level, that’s what we are discussing today” she said.
Also speaking representative of Ocean Serve, Forwarder Eugene Nweke said the process which started years ago was to make Nigerian Ports to catch up with the rest of the world in terms of quality service delivery
He said the situation will reduce clogging at the Ports and check incessant ship diversion to other African Countries because of inefficient service at Nigerian Ports.
John Bibor
Rivers
Shippers Council moves To Enhance Service Delivery At Nigerian Ports
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