Business
Poor Services: Telecoms Operators Seek Govt’s Aid To End Challenges

L-R: Secretary to Bauchi State Government, Alhaji Aminu Hammayo, Deputy Governor, Alhaji Sagir Saleh, Minister of Works/Supervising Minister of National Planning, Ambassador Bashir Yuguda and Secretary, National Planning Commission, Mr Ntufam Ugbo, during a Joint Planning Board (JPB) and National Council on Development Planning (NCDP) meeting in Bauchi, recently.
The Association of Licensed Telecommunications Operators of Nigeria (ALTON) has appealed to Federal and States Governments to assist them in ending the issue of poor services in the industry.
The assiciation’s Chairman, Mr Gbenga Adebayo, told journalists in Lagos that challenges in telecommunications should not be left for the operators alone.
He said that the operating environment was not conducive enough to maintain uninterrupted services.
Adebayo said the Federal and States Governments should synergise and come to their aid in solving the issues of multiple taxation and regulations affecting the growth of the industry.
Adebayo said that no business would thrive in an environment where resources that could have been used in network upgrading were diverted to the repairs of damaged telecommunications infrastructure in violence prone areas.
He said that the Key Performance Indicators (KPIs) parameters set by the Nigerian Communications Commission (NCC) do not reflect their performance and challenges of the industry.
According to him, poor services will still persist as long as social problems such as willful damage to telecommunications infrastructure and epileptic power supply are still lingering in the country.
“In countries where those parameters are set, power supply, security and free access to sites are guaranteed with no interference from different government agencies.
“However, we are equally worried with the current state of poor services rendered to subscribers and we are ensuring that we continue to upgrade our networks,” he said.
Adebayo said that the fine imposed on them had not addressed the challenges they were facing which the regulator was aware of.
“For us, it is surprising that the regulator who is well aware of the issues and challenges that we are facing could go ahead to impose the huge fine on us.
“We think this is inappropriate and does not reflect the reality of the industry. Also, it is not good for the growth and development of the industry.
“It is bad for investors, bad for network operators and the side effects of this, if issues are not properly handled, can lead to a major problem in the industry,” Adebayo said.
He said that the fines imposed on them would not guarantee quality of service and even if the fines were finally paid; subscribers might bear the brunt.
According to him, the resources that would have been used to upgrade our networks to address the challenges and to build telecommunications infrastructure in those under-served areas would have been used to pay the fines.
“We must constantly remind ourselves that our networks have not been fully built and consolidated, hence, the issue of poor service will linger on as long as we are on the path that we are now,” he said.
Adebayo appealed to subscribers to bear with them as the industry was still growing to ensure it guaranteed value for money on calls and data services provided by them.
Business
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Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
