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Poor Services: Telecoms Operators Seek Govt’s Aid To End Challenges

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L-R: Secretary to Bauchi State Government, Alhaji Aminu Hammayo, Deputy Governor, Alhaji Sagir Saleh, Minister of Works/Supervising Minister of National Planning, Ambassador Bashir Yuguda and Secretary, National Planning Commission, Mr Ntufam Ugbo, during a Joint Planning Board (JPB) and National Council on Development Planning (NCDP) meeting in Bauchi, recently.

L-R: Secretary to Bauchi State Government, Alhaji Aminu Hammayo, Deputy Governor, Alhaji Sagir Saleh, Minister of Works/Supervising Minister of National Planning, Ambassador Bashir Yuguda and Secretary, National Planning Commission, Mr Ntufam Ugbo, during a Joint Planning Board (JPB) and National Council on Development Planning (NCDP) meeting in Bauchi, recently.

The Association of Licensed Telecommunications Operators of Nigeria (ALTON) has appealed to Federal and States Governments to assist them in ending the issue of poor services in the industry.
The assiciation’s Chairman, Mr Gbenga Adebayo, told  journalists in Lagos that challenges in telecommunications should not be left for the operators alone.
He said that the operating environment was not conducive enough to maintain uninterrupted services.
Adebayo said the Federal and States Governments should synergise and come to their aid in solving the issues of multiple taxation and regulations affecting the growth of the industry.
Adebayo said that no business would thrive in an environment where resources that could have been used in network upgrading were diverted to the repairs of damaged telecommunications infrastructure in violence prone areas.
He said that the Key Performance Indicators (KPIs) parameters set by the Nigerian Communications Commission (NCC) do not reflect their performance and challenges of the industry.
According to him, poor services will still persist as long as social problems such as willful damage to telecommunications infrastructure and epileptic power supply are still lingering in the country.
“In countries where those parameters are set, power supply, security and free access to sites are guaranteed with no interference from different government agencies.
“However, we are equally worried with the current state of poor services rendered to subscribers and we are ensuring that we continue to upgrade our networks,” he said.
Adebayo said that the fine imposed on them had not addressed the challenges they were facing which the regulator was aware of.
“For us, it is surprising that the regulator who is well aware of the issues and challenges that we are facing could go ahead to impose the huge fine on us.
“We think this is inappropriate and does not reflect the reality of the industry. Also, it is not good for the growth and development of the industry.
“It is bad for investors, bad for network operators and the side effects of this, if issues are not properly handled, can lead to a major problem in the industry,” Adebayo said.
He said that the fines imposed on them would not guarantee quality of service and even if the fines were finally paid; subscribers might bear the brunt.
According to him, the resources that would have been used to upgrade our networks to address the challenges and to build telecommunications infrastructure in those under-served areas would have been used to pay the fines.
“We must constantly remind ourselves that our networks have not been fully built and consolidated, hence, the issue of poor service will linger on as long as we are on the path that we are now,” he said.
Adebayo appealed to subscribers to bear with them as the industry was still growing to ensure it guaranteed value for money on calls and data services provided by them.

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Transport

Automated Points Concession : FAAN Workers Gave 72hrs To Revise Decisions In PH

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The trapatriate Unions conprising the National Union of Air Transport Employees (NUATE), and the Air Transport Service Senior Staff Association of Nigeria, (ATSSSAN),  has given 72 hours Ultimatum to Federal Airport Authority of Nigeria FAAN, Omagwa Airport, Portharcourt to revise its recent decision on the concession of Tollgates and Parks to private hands.
The chairman of the Trapatriate Union, Comrade Felix Ohwoefe gave the Ultimatum yesterday immediately after the joint Unions meeting held at the Airport office of the union, Omagwa, Portharcourt.
Comrade Ohwoefe who double as the chairman of the National Union of NUATE said the two Unions have agreed to take drastic actions if the Authority of the Airport declined to step down it’s decision of concessioning the major revenue points to private hands.
According to the Union chairman, the  two union was not aware of the  concession plans, and that there were no due process to the procedures.
Comrade Ohwoefe said any attempt for the Airport Management to decline it’s demands towards the concession will result to barricading all entrance and access points of the Airport.
Expressing the  the challenges associated to the concession, the Union Chairman said the gesture might resulted to massive sack of workers in the Airport.
The chairman also expressed foul play on the part of either individuals or government in the terms and conditions so given to the concessionaires, demanding the reasons of contracting the automated points to private hands for only 14 millions, when the FAAN is presently generating over 28 million naira monthly, even when the tariff was not  reviewed upwards.
He describes the process to the procedures as fraud with intention to increase unemployment in the state.
“We are not against the concession of the Automated points, but due process must be followed. If government is concessioning the place, we are asking what will happen to our workers in the existing units.
“Secondly, if the concessionaires is taken over, they must pay higher than what the FAAN is generating presently, we are generating to the Management over 28 Millions monthly, but we had that the private company is required to pay only 14 Millions monthly, which is far below 5 percents of what we are generating presently, even when the tariff is increased, which means there is a foul play.
“The process is fraud either on the part of individual in the Government, or Government itself.
” The unions is saying no to the Concession until we come to a terms of understanding ourselves., we are afraid of loosing workers, we don’t want to loose any workers if due process is not followed in this hard of economy,  we even demanding for employment of more workers in FAAN.” Comrade Ohwoefe said.
The Union used the opportunity to called on the minister of aviation, and the President of the Country, Bola Tinubu to intervene.
When contacting the Management of the Airport Authority through the head of Corporate Affairs, Dr Ngozi V. Onyeanwuna-Nwosu,  she said the management has not given her the approval to say something.
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Transport

FAAN Announces Pick-Up Points for Go-Cashless Cards

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The Federal Airports Authority of Nigeria (FAAN) has announced designated pick-up points for individuals wishing to obtain their Go-Cashless cards ahead of the March 1, 2026 deadline.
This was announced in a statement signed by the Director Public Affairs and Consumer protection, Henry Agbebire  and made available to the Tide last Friday in Portharcourt.
According to the statement,  Go-Cashless cards is at all  FAAN commercial offices and access gates of Airports in the country .
The release further stated that cards will also be available at designated branches of Fidelity Bank Plc from March 16, 2026.
FAAN in the statement said the cashless policy followed the Federal Government directive mandating all Ministries, Departments and Agencies (MDAs) to transition to a cashless system to enhance transparency and reduce revenue leakages as well improve transaction traceability in the Aviation sector.
FAAN  reiterated its commitment to full compliance with the directive, appealing to the public for their understanding and cooperation during the transition period.
FAAN also inform that the Go-Cashless cards can still be obtained at the designated points after the March 1, deadline.
The Authority assures airport users that the initiative will promote faster, safer, and more convenient transactions across its airports nationwide.
By: Enoch Epelle
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Business

Fidelity Bank To Empower Women With Sustainable Entrepreneurship Skills, HAP2.0

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Leading financial institution, Fidelity Bank Plc, has announced the launch of the second edition of its flagship women-empowerment initiative, the HerFidelity Apprenticeship Programme 2.0 (HAP 2.0).
According to the report, the programme is designed to equip women with practical, income?generating skills and structured pathways to entrepreneurship.
 Accordingly, the HAP 2.0 will build on the success of its inaugural edition held in 2023.
During media chat with journalists to herald the launch of HAP 2.0, the Divisional Head, Product Development, Fidelity Bank Plc, Osita Ede, explained that the initiative has been enhanced to deliver greater impact.
He said HerFidelity Apprenticeship Programme 2.0 reflects their commitment to continuous improvement, having evaluated feedback from the first edition, they have returned with stronger partnerships and deeper mentorship programmes to ensure that women acquire not just skills, but sustainable economic opportunities.
Mr Ede, who said the programme is guided with real?world learning, also said that participants will undergo intensive apprenticeship training under reputable institutions and industry experts across selected fields such as hair styling, shoe making, auto mechatronics, and interior decoration.
Additionally, he said HerFidelity Apprenticeship Programme 2.0 goes beyond skills acquisition by offering participants a wide range of business advisory services.
These include business and financial literacy training, mentorship support throughout the apprenticeship journey, access to Fidelity Bank’s women?focused and SME financial solutions, as well as guidance on business formalisation and growth strategies.
Emphasizing the bank’s vision further, Ede said: “By integrating structured mentorship with entrepreneurial development, Fidelity Bank is positioning women not just as trainees, but as future employers, innovators, and economic contributors within their communities.
 This aligns with our mandate to help individuals grow, businesses thrive, and economies prosper”.
It is noteworthy that interested participants are encouraged to indicate their interest by visiting https://bit.ly/Apprenticeshipbyherfidelity.
It is important to note that Fidelity Bank Plc is ranked among the best banks in Nigeria, with a full-fledged Commercial Deposit Money Bank serving over 10 million customers through digital banking channels, with 255 business offices in Nigeria and United Kingdom subsidiary, FidBank UK Limited.
It is reported that the Bank is a recipient of multiple local and international Awards, including the 2024 Excellence in Digital Transformation & MSME Banking Award by BusinessDay Banks and Financial Institutions (BAFI) Awards, the 2024 Most Innovative Mobile Banking Application award for its Fidelity Mobile App by Global Business Outlook, and the 2024 Most Innovative Investment Banking Service Provider award by Global Brands Magazine.
By: Nkpemenyie mcdominic, Lagos
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