Business
Electricity Firm Sets Up Customer Care Unit
The Abuja Electricity Distribution Company (AEDC) said it would soon establish a call centre to deal with consumer related issues as part of efforts to improve its service delivery.
The Managing Director of AEDC, Mr Neil Croucher, said this last Thursday in Abuja, when he led some management staff of the company on a courtesy visit to the Nigerian Electricity Regulatory Commission (NERC).
Croucher said that the company was in the process of rebranding and overhauling its operations in line with international best practice.
A management staff of AEDC, who is also the Managing Director of CEC, Africa, a Pan African Power Assets Developer, Mr Michael Tarney, said that CEC Africa was partnering with the United Bank of Africa to finance AEDC.
Tarney said that this was to make AEDC a world class company.
According to Tarney, the Abuja DISCO is currently operating at a loss due to gas constraints.
He said that the company had put in place machinery to improve on its revenue collection and reduce losses as a result of illegal connection.
TheTide reports that CEC, Africa, which focuses on transmission, thermal generation, hydro and renewable energy, is also a major shareholder of AEDC.
In his remarks, the Chairman of NERC, Dr Sam Amadi, described the involvement of UBA to provide credit facility to the Abuja DISCO as highly commendable.
Amadi said that as AEDC was making efforts to improve on its cash collection and revenue, it should also make sure that part of the money was channeled toward effective metering.
He added that NERC would continue to ensure a fair tariff regime.
“Metering needs to be improved upon because it will enhance data gathering and revenue collection,’’ he said.
Amadi advised that the company’s sub-stations should be properly fenced to stem the activities of vandals.
Business
AFAN Unveils Plans To Boost Food Production In 2026
Business
Industrialism, Agriculture To End Food Imports, ex-AfDB Adviser Tells FG
Business
Cashew Industry Can Generate $10bn Annually- Association
-
Politics1 day agoEFCC Alleges Blackmail Plot By Opposition Politicians
-
Rivers1 day ago
Rivers Police Commissioner Condemns Vigilante Group Over Aluu Attack
-
Politics1 day ago
Datti Baba-Ahmed Reaffirms Loyalty To LP, Forecloses Joining ADC
-
Business1 day ago
Industrialism, Agriculture To End Food Imports, ex-AfDB Adviser Tells FG
-
Politics1 day ago
Bayelsa APC Endorses Tinubu For Second Term
-
Business1 day ago
Cashew Industry Can Generate $10bn Annually- Association
-
Sports1 day agoJ And T Dynasty Set To Move Players To Europe
-
Business1 day ago
AFAN Unveils Plans To Boost Food Production In 2026
