Ict/Telecom
Firm Lauds Adoption Of Marketing Technology
An online firm, Netcore Cloud, has hailed the adoption and utilisation of marketing technology in Nigeria to drive brand growth for better customer service experience.
The firm’s Vice President for the Middle East and Africa, Mr. Nisham Chhabra, disclosed this recently in a statement in Lagos.
Chhabra said the company, with Artificial Intelligence/Machine Learning-powered marketing automation and customer engagement platform, seek to revolutionise how marketing and product teams engage with customers.
He stated that the acceptance, utilisation and adoption of marketing technology in Nigeria had grown exponentially.
According to him, this had led to a mutually-engaging and beneficial relationship between the various brands and their customers.
“Netcore’s mandate is to deliver a highly personalised and exceptional customer experience with a human face.
“Since we began in Nigeria, we have witnessed a steady and rapid adoption of this technology by top brands and business in the country.This is why we rewarded some of our clients who have used our platform to reach and deliver their messages to their target audience”, he said.
He listed some of the awardees, including Wema Bank, for the Best Engagement Strategy award; EcoBank (Champion of Email Engagement); UBA (Omni-channel journey master); Sterling Bank (Best Innovative App of the Year); First Bank (Best Email Engagement); Interswitch (Best Engagement Strategy).
Others are: Access Bank (Martech Thought leader); Stanbic IBTC Bank (Best Email Campaign); Polaris Bank (Best Use of AI and Analytics; Carbon (Martech Team of the Year); Opay (Emerging Martech Champion); Fidelity Bank (Martech Automation award of the year); and Wakanow (No Code Innovation award).
Also, Mr Edirin Abamwa, the Chief Executive Officer, Axon Analytics Ltd., one of the subsidiaries of Netcore Cloud, noted that the company was excited with the way marketing technology
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