Oil & Energy
Electricity: NERC, FCCPC Strengthen Partnership On Consumer Care
By: Tsvetana Parasko
Electricity consumers in the country can look forward to better resolution of their complaints following an agreement between the Nigerian Electricity Regulatory Commission (NERC) and Federal Competition and Consumer Protection Commission (FCCPC) to Synergize on customer care.
They have done this by strengthening their collaboration in this regard with the signing of a Memorandum of Understanding (MoU).
NERC Chairman, SanusiGarba, in a meeting to formalise the collaboration of the two organizations in Abuja said the partnership was part of efforts to improve quality service in the Nigerian Electricity Supply Industry, adding that it would ensure stronger protection of electricity consumers.
On his part, Executive Cice Chairman/ CEO, Federal Competition and Consumer Protection Commission, (FCCPC), Mr. BabatundeIrukera, said both organizations have agreed on a number of initiatives to ensure that electricity customers know and insist on their rights, as well as assist the operators to improve their service delivery.
NERC is empowered by the Electric Power Sector Reform (EPSR) Act, 2005 to ensure an efficiently managed electricity supply industry that meets the yearnings of Nigerians for stable, adequate and safe electricity supply.
Irukera noted that although the FCCPC has overall oversight over protecting consumers across all sectors, there are overlapping functions between it and the main regulators of those sectors, thus fostering synergising to improve protection outcomes.
To accomplish this, the Commission promotes and engages in strategic alliances with sector regulators and other parties with whom a partnership can reinforce consumer protection and prevent mistreatment or exploitation of citizens.
Apart from the regulatory convergence on consumer protection with other regulators, institutional objectives convergence with the Commission’s mandate occurs with civil society, and sometimes, development partners. Some of these strategic alliances define the Commission’s processes or how issues are addressed in different sectors.
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Delta Targets 120MW Power Boost, Moves To Cut Reliance On National Grid
The State Commissioner for Works (Rural Roads) and Public Information, Charles Aniagwu, disclosed this at a press conference in Asaba, weekend, noting that the initiative was part of wider reforms aimed at opening up the power sector to private investors.
Aniagwu, who was accompanied by the Executive Assistant to the Governor on New Media, Felix Ofou, said the state was exploring alternative sources of electricity to support businesses, households and communities while reducing pressure on the national grid.
He said the government was particularly interested in exploiting Delta’s abundant natural gas resources for power generation, pointing to the Kwale Free Trade Zone, which is part of the state’s special economic zone, as a major opportunity for investors.
According to him, prospective investors were taken to the zone during the state’s recent economic summit to enable them to assess the availability of gas as a key raw material for electricity generation. ComparePower Rates
The commissioner explained that generating more electricity locally would not only increase supply in Delta but also free up power on the national grid for use by other consumers.
Aniagwu cited the 8.5MW Independent Power Plant located behind the state secretariat in Asaba as an example of what could be achieved through alternative power sources.
He said the facility had enabled the secretariat complex to operate independently of the national grid, thereby making the electricity that would otherwise have been consumed there available to other users.
He added that the planned 120MW partnership with Supply Power would further strengthen the state’s electricity supply capacity and provide a more reliable power base for small and medium-sized enterprises.
Aniagwu said the state government was also intervening in areas traditionally regarded as the responsibility of electricity distribution companies because inadequate power supply could no longer be allowed to constrain economic development. LearnQuantum Physics
He identified the extension of the electricity grid from Abraka towards the Ndokwa axis as one of the interventions being undertaken to connect more communities to electricity.
The commissioner, however, raised concerns over the burden placed on communities that are often required to provide transformers and other electricity infrastructure, only for distribution companies to take over the facilities and subsequently collect electricity bills without adequately accounting for the investments made by the communities.
He said the state would continue to support efforts aimed at energising communities, noting that improved electricity supply would stimulate businesses, create jobs and help tackle social problems associated with unemployment and idleness.
On regulation, Aniagwu said the government was working with the Ministry of Energy and a committee set up to develop an appropriate regulatory framework for the state’s emerging power sector. SwitchEnergy Plans
He said the proposed energy commission would be responsible for regulating new electricity producers, determining appropriate tariffs and overseeing distribution networks.
The commissioner stressed that liberalising the sector required effective regulation to protect consumers and investors, adding that decisions on power distribution infrastructure, including the use of overhead or underground lines, must take into account the peculiarities and safety requirements of each location.
He warned that power expansion without adequate regulation could expose residents to electrocution and other hazards, stressing the need to protect electricity infrastructure while ensuring consumers were not subjected to unfair pricing.
Aniagwu said the state government’s broader objective was to build an efficient and sustainable electricity market driven by private investment and capable of powering businesses, households and communities across Delta State.
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