Oil & Energy
Abuja DISCO To Establish Customer Call Centre
The Abuja Electricity
Distribution Company (AEDC) has said it would soon establish a call centre to deal with consumer related issues as part of efforts to improve its service delivery.
The Managing Director of AEDC, Mr Neil Croucher, said this last Thursday in Abuja, when he led some management staff of the company on a courtesy visit to the Nigerian Electricity Regulatory Commission (NERC).
Croucher said that the company was in the process of rebranding and overhauling its operations in line with international best practice.
A management staff of AEDC, who is also the Managing Director of CEC, Africa, a Pan African Power Assets Developer, Mr Michael Tarney, said that CEC Africa was partnering with the United Bank of Africa to finance AEDC to make AEDC a world class company.
According to Tarney, the Abuja DISCO is currently operating at a loss due to gas constraints.
He said that the company had put in place machinery to improve on its revenue collection and reduce losses as a result of illegal connection.
CEC, Africa, which focuses on transmission, thermal generation, hydro and renewable energy, is also a major shareholder of AEDC.
In his remarks, the Chairman of NERC, Dr Sam Amadi, described the involvement of UBA to provide credit facility to the Abuja DISCO as highly commendable.
Amadi said that as AEDC was making efforts to improve on its cash collection and revenue, it should also make sure that part of the money was channelled toward effective metering. He added that NERC would continue to ensure a fair tariff regime.
“Metering needs to be improved upon because it will enhance data gathering and revenue collection,’’ he said.
Amadi advised that the company’s sub-stations should be properly fenced to stem the activities of vandals.
Oil & Energy
Renewable Energy Investment Forum Begins Nov. 25
Nigeria’s growing solar market will take centre stage as the Renewable Energy Forum Africa (REFA) 2026 holds in Lagos on November 25-26 with the backing of the Rural Electrification Agency (REA).
Organised by the Africa Solar Industry Association (AFSIA) and supported by SolarPower Europe, the forum would bring together investors, developers, regulators, utilities and policymakers at the Radisson Blu Anchorage Hotel, Victoria Island.
The agency said the forum would strengthen partnerships, attract investment and support Nigeria’s clean energy and local manufacturing ambitions.
REA Managing Director, Abba Abubakar Aliyu, is billed to deliver the keynote address at the opening plenary.
The country also leads the continent in mini-grid capacity with 132MWp, while its commercial and industrial (C&I) solar capacity stands at 385MWp.
The market is receiving fresh support through the $750m World Bank-backed Distributed Access through Renewable Energy Scale-up (DARES) programme, targeting 1,350 mini-grids and electricity access for 17.5 million Nigerians.
Oil & Energy
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