News
Banks Refund N95bn To Customers, CBN Claims
The Central Banks of Nigeria (CBN), yesterday, said cumulative refund by banks to customers as at December ending 2021 stood at N95.2billion.
This is contained in data released by the bank at the opening ceremony of the bank’s 2022 fair held in Jalingo, Taraba State.
While urging the public to always lodge complaints with banks over service-related issues, the apex bank said cumulative complaints from customers as of December 2021 was 27,080, noting that 25,483 complaints were successfully resolved.
The Branch Controller of CBN in Jalingo, Mr. Idris Dagona while speaking at the fair said, thefair was aimed at having an enlightened public and receiving feedback that would enrich future policy reviews and developments.
“The sensitisation will also highlight the position of the bank as a dynamic organisation with a view to promoting confidence in the economy; improve the standard of living for all Nigerians, thereby making CBN a proactive regulator.
The two-day fair in Jalingo, aimed at sensitising the public on all the apex bank’s initiatives to deepen public understanding of the initiatives of the bank.
The sensitisation programme focused on the bank’s initiatives such as payment systems, consumer protection, financial inclusion, clean Naira Policy, Micro-Small, and Medium Enterprises finance interventions, and e-naira, among others.
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