Business
NCC Reassures On Protection Of Customers
The Nigeria Communication Commission (NCC) has assured telecommuication consumers that they would continue to get the right value for their money
It also said that it would continue to address challenges in the industry.
The NCC’s Executive Vice Chairman/Chief Executive Officer, Prof. Umar Danbatta, gave the assurance at NCC Day at Lagos International Trade Fair Complex, Tafawa Balewa Square.
He said as the regulator of the industry, the commission is aware of the huge responsibilities of safeguarding the interests of all the stakeholders.
Represented by the commission’s Deputy Director, Consumer Affairs Bureau, Mr. Ismail Adedigba, the NCC boss said the forum was specially organised to strategise with the consumers to seek and proffer solutions to various telecom issues confronting them.
He said: “The NCC as the telecom regulator is aware that this feat of telecom being central to our daily life could not have been achieved without the consumers and as such identifies the consumer as a very important stakeholder in the telecom industry.
“This is evident in the Eight Point Agenda of the commission where the empowerment and protection of the consumers from unfair practices through availability of information and education to make informed choices in the use of ICT services is emphasised.”
Danbatta said the NCC as a regulator has devised ways for subscribers to lodge complaints when they are dissatisfied with the services provided by operators, adding that the commission will also apply appropriate regulatory measures and sanctions against erring service provider.
He said one of the issues affecting telecoms consumers which the commission has proffered solution to is the issue of telemarketing, commonly known as unsolicited text message.
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NAFDAC Decries Circulation Of Prohibited Food Items In markets …….Orders Vendors’ Immediate Cessation Of Dealings With Products
Importers, market traders, and supermarket operators have therefore, been directed to immediately cease all dealings in these items and to notify their supply chain partners to halt transactions involving prohibited products.
The agency emphasized that failure to comply will attract strict enforcement measures, including seizure and destruction of goods, suspension or revocation of operational licences, and prosecution under relevant laws.
The statement said “The National Agency for Food and Drug Administration and Control (NAFDAC) has raised an alarm over the growing incidence of smuggling, sale, and distribution of regulated food products such as pasta, noodles, sugar, and tomato paste currently found in markets across the country.
“These products are expressly listed on the Federal Government’s Customs Prohibition List and are not permitted for importation”.
NAFDAC also called on other government bodies, including the Nigeria Customs Service, Nigeria Immigration Service(NIS) Standards Organisation of Nigeria (SON), Nigerian Ports Authority (NPA), Nigerian Maritime Administration and Safety Agency (NIMASA), Nigeria Shippers Council, and the Nigeria Agricultural Quarantine Service (NAQS), to collaborate in enforcing the ban on these unsafe products.
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