As the train the trainer exercise embarked upon by the SGS service provider begins to yield result, the officers of the Nigerian Customs Service (NCS), Area One Command, Port Harcourt, have taken over total operations of the electronics customs machines, otherwise known as the ASYCUDA plus plus.

It was gathered that officers that were trained initially by the SGS officials have in turn trained other officers who are now handling operations of the ASYCUDA machines.

Speaking in a chat with The Tide business in his office in Port Harcourt, the Public Relations Officer of the Area One Command, Mr. D.A. Jack, said that the SGS officers have completely hands-off from the operations of the machines and have allowed officers of the Customs to be fully in charge of the entire operations.

In the training aspect, he said that, the already trained officers are now responsible for the retraining of new operators, adding that the only job that the SGS does now as experts and service provider is on the repairs when the machines are bad, and that they will continue in this repair and maintenance, even when their contract is ended.

Mr. Jack further explained that another programme which the service provider is embarking upon now is the training of officers on the radiation safety that is associated with the ASYCUDA machines operation.

To this effect, he stated that, the company will in this November embark on the training, as circular to that effect as already dispatched within the Customs formations the SGS covers.

On how the officers of the command were able to cope with the mastery of the operation, given the fact that the ASYCUDA was commissioned in June this year, the command image maker explained that the success was through the commitment of officers to duties, as well as the encouragement given by the present Area One boss; Comptroller Austin Warikoru.

Jack said the present area comptroller is a man of integrity, who has proved himself in places he had served, adding that, he has translated same traits to the officers under him.

The PRO posited that ASYCUDA operations has many units, such as the manifest, data capture, invoicing and release, and that each officer specializes or is trained on a specific unit, while the technical supervisor who is in charge of all the units has knowledge of all the other units.

On why there is always delay in the process of cargo clearing, which is occasioned by delay in form “M”, Mr. Jack explained that the Customs are not responsible for the delay in form “M”, but expressed hope that bankers and importers will improve in the quick submission of form “M” if the implementation of on-line transaction is properly implemented by the Central Bank.

Meanwhile, more than 1,000 officers of the NCS have been promoted to the next grade level. Circular from the Customs headquarters, made known to The Tide has it that middle cadre officers between level seven and 12 were promoted to the next level.

Corlins Walter