Business
Easter: Banks In FCT Witness Low Turnout Of Customers
Most banks in the Fed
eral Capital Territory (FCT) last Thursday, witnessed low turnout of Customers as workers and residents prepared for the Easter celebrations.
The Tide source who went round banks in the FCT, observed that in spite of the Easter festivities at the weekend, most banks did not have the usual crowd associated with festivities.
Some of the banks visited were First Bank of Nig. Plc, Zenith Bank, Guarantee Trust Bank (GTB), United Bank for Africa(UBA), Stanbic IBTC Bank and Ecobank.
Among all the banks visited, it was observed that First Bank had the highest number of customers of over 70.
A customer at the First Bank Mr Tunde Adebayo, expressed surprise at the low turnout of customers at the bank, saying this was unusual, especially before a festive period.
“Although, there are many people on the queue, I am sure to be out of the bank soon. I was expecting to see more people than what I saw today.
“ I just got my salary alert and want to collect some money that I will use to celebrate Easter with my family,’’ Adebayo said.
Another customer, Miss Agnes Imeh, complained that the Automated Teller Machine (ATM) had poor network thereby causing delays in withdrawals.
“ Whenever there is festivity, the First bank ATMs are always experiencing poor network and this usually makes customers to be on long queues for a long time.
“ I wish they will find a permanent solution to this network situation because it can be very annoying when you have to stand for so long just to get small money,’’ Imeh said.
A customer at GTB Mr Chinedu Ugochukwu, told journalists that he was at the bank to send money to his relatives in the village because he would not be travelling for the Easter.
He also expressed surprise at the low turnout, saying this was unlike previous festive periods when the bank was usually filled to the brim.
“ I want to send some money to some of my relatives in the village. I am so happy that the crowd is not much today as it used to be during other holidays.
“ The security situation in our country has become something else and we no longer know the safest place anymore.
“ It is better for me and my family to remain in our house and celebrate the Easter instead of being on the road at this period,’’ Ugochukwu said.
Another customer at the UBA, Mr David Pam also said he was at the bank to send some money across to his family members in Kaduna as he did not want to risk travelling due to the insecurity in the country.
At UBA and Ecobank, the banking halls were virtually empty as only few customers were having one form of transaction or the other.
All efforts to speak with the managers of some of the banks on the reason for the low turnout proved abortive as they could not be reached at press time.
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