Business
GSM Users Seek Compensation From Telcom Firms
Some subscribers to the Global System for Mobile Communications services in Omu-Aran, Kwara, have called on the Nigeria Communications Commission (NCC) to compel three sanctioned service providers to pay compensation.
The subscribers made the call in separate interviews with newsmen in Omu-Aran on Wednesday.
NCC had recently imposed a fine of N647.5 million on three out of the four major service providers for poor service delivery in January.
Those sanctioned for failure to meet up with the Key Performance Indicators in January are MTN, Glo and Airtel.
The respondents argued that in such a situation, the subscribers as end users, often had to bear the brunt of the failure of service providers.
Mr Sulyman Alabi, a recharge card dealer, said the sanction imposed on the three service providers was “in the best interest of Nigerians, especially the mobile telecommunication subscribers.”
“The sanction I think is in our interest; there is need to let these service providers know that without the people they serve, their businesses cannot thrive.
“So, it is not out of place if NCC should include a kind of compensation in form of free airtime for subscribers who suffer the most when such an ugly development arises,” Alabi said.
A civil servant, Mrs Mariam Adeoye, said the heavy fine imposed on the service providers should not be an excuse for refusing to compensate subscribers.
“There is the need for subscribers, who are always at the receiving end to also feel the impact of any government sanction following failure on the part of the service providers,” Adeoye said.
A community leader, Alhaji Zakariyau Alebiosu, urged the relevant regulatory agencies in charge of mobile communication to be alive to their responsibilities to ensure effective service delivery.
“If there had been effective and efficient regulatory mechanism put in place to monitor the service providers over time, the complaint of low level of mobile communication would not arise.
“But more importantly, there is need to carry along the teeming subscribers through a kind of compensation by providers to make up for the losses suffered,” he said.
Business
Agency Gives Insight Into Its Inspection, Monitoring Operations
Business
BVN Enrolments Rise 6% To 67.8m In 2025 — NIBSS
The Nigeria Inter-Bank Settlement System (NIBSS) has said that Bank Verification Number (BVN) enrolments rose by 6.8 per cent year-on-year to 67.8 million as at December 2025, up from 63.5 million recorded in the corresponding period of 2024.
In a statement published on its website, NIBSS attributed the growth to stronger policy enforcement by the Central Bank of Nigeria (CBN) and the expansion of diaspora enrolment initiatives.
NIBSS noted that the expansion reinforces the BVN system’s central role in Nigeria’s financial inclusion drive and digital identity framework.
Another major driver, the statement said, was the rollout of the Non-Resident Bank Verification Number (NRBVN) initiative, which allows Nigerians in the diaspora to obtain a BVN remotely without physical presence in the country.
A five-year analysis by NIBSS showed consistent growth in BVN enrolments, rising from 51.9 million in 2021 to 56.0 million in 2022, 60.1 million in 2023, 63.5 million in 2024 and 67.8 million by December 2025. The steady increase reflects stronger compliance with biometric identity requirements and improved coverage of the national banking identity system.
However, NIBSS noted that BVN enrolments still lag the total number of active bank accounts, which exceeded 320 million as of March 2025.
The gap, it explained, is largely due to multiple bank accounts linked to single BVNs, as well as customers yet to complete enrolment, despite the progress recorded.
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