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Customers Seek Efficient e-Banking

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13 years ago

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Customers in Abuja have urged banks to collaborate with the telecommunication sector to improve on their quality of network for efficient e-banking.

Some of the customers expressed their views to The Tide  on the banks ineffective service delivery in e-banking.

Mr Tony Attah, a civil servant, said that the Internet banking had several challenges associated with it, specially in the area of transaction from one bank to another.

Attah advised the banks to work with telecommunications operators to ensure their systems were effective and efficient for a better e-banking service.

“In February I went to my bank to transfer N50,000 to another, we tried and tried sending the money, but it kept bouncing back due to the fact that the other bank was not receiving.

“So eventually I had to go over the counter to make my transfer all because of network failure; the banks need to improve on their networks to encourage their customers to embrace e-banking.

“My advice to the banks is for them to collaborate with telecommunication sector effectively, so that their network will be very efficient to enable customers to carry out their transactions,’’ Attah said.

Mrs Florence Adebayo, a businessman, said that e-banking had become the preferred choice by most bank customers for simple banking transactions.

Adebayo said that the banks needed to do more to encourage its customers by improving on their quality of service in the area of network connectivity.

“I think that Internet banking is good; the reason why CBN introduced e-banking is to reduce the influx of people into the banking hall.

“For me I think before CBN introduced the Internet banking, they should check to ensure that the system is reliable and efficient.

“For now I think the banking system are not really efficient that is why you go to banks sometimes and you are not able to carry out transaction, they will tell you their system is down.

“The continuous network failure is really discouraging people from logging into the e-banking scheme,’’ Adebayo said.

Mr Richard Chibuzo, a businessman, said that Internet banking had made paying of utility bills, checking account balance, among other much easier.

Chibuzo urged government to introduce security policies and measure for safe e-banking scheme.

“The major problem with the Internet banking is the problem of connectivity, they really need to improve on their connectivity,” he said.

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Kenyan Runners Dominate Berlin Marathons

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3 days ago

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September 22, 2025

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Kenya made it a clean sweep at the Berlin Marathon with Sabastian Sawe winning the men’s race and Rosemary Wanjiru triumphing in the women’s.

Sawe finished in two hours, two minutes and 16 seconds to make it three wins in his first three marathons.

The 30-year-old, who was victorious at this year’s London Marathon, set a sizzling pace as he left the field behind and ran much of the race surrounded only by his pacesetters.

Japan’s Akasaki Akira came second after a powerful latter half of the race, finishing almost four minutes behind Sawe, while Ethiopia’s Chimdessa Debele followed in third.

“I did my best and I am happy for this performance,” said Sawe.

“I am so happy for this year. I felt well but you cannot change the weather. Next year will be better.”

Sawe had Kelvin Kiptum’s 2023 world record of 2:00:35 in his sights when he reached halfway in 1:00:12, but faded towards the end.

In the women’s race, Wanjiru sped away from the lead pack after 25 kilometers before finishing in 2:21:05.

Ethiopia’s Dera Dida followed three seconds behind Wanjiru, with Azmera Gebru, also of Ethiopia, coming third in 2:21:29.

Wanjiru’s time was 12 minutes slower than compatriot Ruth Chepng’etich’s world record of 2:09:56, which she set in Chicago in 2024.

 

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NIS Ends Decentralised Passport Production After 62 Years

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3 days ago

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September 22, 2025

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The Nigeria Immigration Service (NIS) has officially ended passport production at multiple centres, transitioning to a single, centralised system for the first time in 62 years.
Minister of Interior, Dr Olubunmi Tunji-Ojo, made the disclosure during an inspection of the Nigeria’s new Centralised Passport Personalisation Centre at the NIS Headquarters in Abuja, last Thursday.
He stated that since the establishment of NIS in 1963, Nigeria had never operated a central passport production centre, until now, marking a major reform milestone.
“The project is 100 per cent ready. Nigeria can now be more productive and efficient in delivering passport services,” Tunji-Ojo said.
He explained that old machines could only produce 250 to 300 passports daily, but the new system had a capacity of 4,500 to 5,000 passports every day.
“With this, NIS can now meet daily demands within just four to five hours of operation,” he added, describing it as a game-changer for passport processing in Nigeria.
“We promised two-week delivery, and we’re now pushing for one week.
“Automation and optimisation are crucial for keeping this promise to Nigerians,” the minister said.
He noted that centralisation, in line with global standards, would improve uniformity and enhance the overall integrity of Nigerian travel documents worldwide.
Tunji-Ojo described the development as a step toward bringing services closer to Nigerians while driving a culture of efficiency and total passport system reform.
According to him, the centralised production system aligns with President Bola Tinubu’s reform agenda, boosting NIS capacity and changing the narrative for improved service delivery.
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FG To Roll Out Digital Public Infrastructure, Data Exchange, Next Year 

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3 days ago

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September 22, 2025

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The National Information Technology Development Agency (NITDA) has announced plans to roll out Digital Public Infrastructure (DPI) and the Nigerian Data Exchange (NGDX) platforms across key sectors of the economy, starting in early 2026.
Director of E-Government and Digital Economy at NITDA, Dr. Salisu Kaka, made the disclosure in Abuja during a stakeholder review session of the DPI and NGDX drafts at the Digital Public Infrastructure Live Event.
The forum, themed “Advancing Nigeria’s Digital Public Infrastructure through Standards, Data Exchange and e-Government Transformation,” brought together regulators, state governments, and private sector stakeholders to harmonise inputs for building inclusive, secure, and interoperable systems for governance and service delivery.
According to Kaka, Nigeria already has several foundational elements in place, including national identity systems and digital payment platforms.
What remains is the establishment of the data exchange framework, which he said would be finalised by the end of 2025.
“Before the end of this year and by next year we will be fully ready with the foundational element, and we start dropping the use cases across sectors,” Kaka explained.
He stressed that the federal government recognises the autonomy of states urging them to align with national standards.
“If the states can model and reflect what happens at the national level, then we can have a 360-degree view of the whole data exchange across the country and drive all-of-government processes,” he added.
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