Business
CPC Accuses Firms Of Consumer Rights Abuses
The Director-General,
Consumer Protection Council, (CPC), Mrs. Dupe Atoki, has identified the telecom, aviation, banking and power sectors as areas that record the highest levels of consumer rights abuses in the country.
Atoki made the observation at a public lecture organized by the Centre for Human Rights, Faculty of Law, University of Lagos, recently.
The theme of the lecture was: “The State of Consumer Rights Protection in Nigeria”, she said the era of consumer rights abuses may soon come to an end as top companies in Nigeria would now be compelled to abide by the global best practices.
According to her, the council has carried out a successful major interventions in food and beverage and aviation sectors which modified the behaviours of all the other players in those sectors for best standards.
To get the best for Nigerian consumers, she said, CPC as adopted major strategies of enforcing consumer rights and ensuring company’s compliance with the council’s enabling laws.
The CPC boss said the council has started the move through sectorial interventions, litigation and improvement of the visibility of the council by using new methods and the redress of consumer complaints.
Atoki added that intervention in the activities of usually the dominant player in a given sector resonates into band-wagon compliance and block adherence to regulation and best practice.
“Sectoral intervention was identified as a major strategy for the evaluation of business operations under the various sectors in order to arrest identified adverse trends and thereby resolve individual complaints in the long run”, she said.
She explained that this strategy was intended to focus on a sector by undertaking in-dept analysis of consumer complaints and total evaluation of business practices to identify systemic irregularities. To enforce right, she believed that CPC must have the strategy of criminal prosecution of recalcitrant business or litigation to achieve satisfactory redress.
Business
NEM Insurance celebrates IWD 2026 with pledge to sustain support for women endeavour
Business
Nigeria: Profit-Taking Persists as NGX Dips Marginally by 0.2%
Business
Wema Bank Admits 10 Startups into Hackaholics 2026
-
News23 hours agoNavy Destroys Illegal Refinery In Rivers, Intercepts Stolen Fuel In C’ River
-
News23 hours agoYou’re The Backbone Of Our Society, Fubara Salutes Mothers On Mothering Sunday
-
Rivers19 hours agoCounty Grammar School Old Boys Elect New Executive
-
Environment19 hours agoIllegal Buildings On Embassies’ Land Will Be Demolished – Wike
-
News23 hours agoODU PLEDGES PARTNERSHIP WITH WACCIMA TO ADVANCE WOMEN’S ECONOMIC EMPOWERMENT
-
Business20 hours agoWema Bank Admits 10 Startups into Hackaholics 2026
-
Politics19 hours agoHUNDREDS OF LATE BAYELSA DEP GOV’S KINSMEN DUMP PDP FOR APC
-
Politics19 hours agoA’Court Voids Rep’s Sack Over Defection To APC
