Business
NCC Restates Commitment To Consumers’ Satisfaction
The Nigerian Commu
nications Commission (NCC) has reiterated its commitment to ensuring that consumers in the telecoms sector get value for their money and satisfaction.
Speaking to newsmen in Abuja recently, the Vice Chairman of NCC, Prof. Umar Danbatta, said that the commission was working to ensure proper policies are put in place that would enable the commission actualise its vision of becoming a responsive world class communication regulatory organisation. Danbatta said the commission would protect telecoms consumers and empower them as official directive had been issued to all mobile network operators mandating them to dedicate a short code of 2442 on their networks.
The Executive Vice Chairman NCC, said that the special number is for use by subscribers to opt into “Do not disturb” database to register their numbers against unsolicited messages and the effective date for compliance fixed for June 30.
He said that the commission would impose appropriate sanction against non-compliance, adding that the commission has also put in place several other measures that would ensure that service providers meet those needs of the consumers.
He said that the commission has placed priority on meeting telecom consumers need and advised service providers to adopt best practices to protect consumers.
He said that the commission would continue to formulate policies that will strengthen the legal framework and regulations that will benefit the consumers and enrich the telecom industry.
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