Business
CPC Decries High Rate Of Consumer Rights Abuse
The Director-General,
Consumer Protection Council, Mrs Dupe Atoki, has decried the high rate of consumer rights abuses in the telecommunications, aviation, banking and power sectors of the economy.
Atoki said this at a public lecture on , “The State of Consumer Rights Protection in Nigeria” organised by the Human Right Centre, Faculty of Law, University of Lagos (UNILAG).
She said that the prevalence of consumer abuses in different sectors of the nation’s economy had resulted in a situation where consumers were not getting value for their money.
She also said that the council had adopted the strategy of criminal prosecution of recalcitrant businesses or litigation to achieve satisfactory redress.
This, she added had helped in achieving full compliance by businesses.
Atoki said, “In Nigeria, market failures manifest in different ways with varying degrees of negative impact on consumers while the free market is currently operational in Nigeria in all forms.
“For instance, in the telecommunications sector, consumers still contend with drop calls, unsolicited texts and calls, poor network and credit wipe-off.
”Also, in the aviation sector, regular delays and cancellation of flights without notice, damage and loss of baggage without compensation, still occur.”
She added that the banking industry was still a culprit to consumer abuses as regards services rendered.
“In the banking sector, there are regular cases of Automated Teller Machine (ATM) dispense error cases with prolonged resolution period, Point of Sales (POS) terminal issues and unexplained debit on customer accounts among others.
”Similarly, in the power sector, outrageous estimated billing, non-provision of transformers and meters, wrongful disconnections as well as inadequate or erratic electricity supply contribute to consumers’ frustrations.”
Atoki noted that consumers of Satellite Television Services were also grappling with regular disruptions, wrongful disconnection, poor service delivery and lack of redress for complaints.
She added, “In the area of land transportation, overloading, non-refund of money when vehicles breakdown and use of dilapidated vehicles add to the burden of consumers of public transport services.
Business
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Business
NCDMB Partner Dafinone For Youths Technical Skills Training
Reports say that the training is designed to equip youths with practical technical skills for employment in the oil and gas and construction sectors, with emphasis on employability, safety, competence and self reliance.
In attendance at the flag-off ceremony this week, at the Petroleum Training Institute (PTI) Conference Hall, Effurun, were stakeholders, dignitaries, and political representatives, among others.
Dafinone, represented by his Chief of Staff, Adelabu Bodjor, said the initiative reflects a deliberate political investment in human capital development across Delta Central.
He explained that the training focuses on rigging and scaffolding, noting that “both are essential technical competencies required in industrial operations, construction projects, and oil and gas installations”.
Bodjor added, “The programme is intended to reduce dependency among youths by providing job-ready skills capable of supporting long-term economic opportunities and self-sufficiency. The initiative aligns with Senator Dafinone’s broader development agenda, which prioritises practical skill acquisition as a pathway to sustainable empowerment.”
Also addressing the participants, the NCDMB, Felix Omatsola Ogbe, represented by Mr. Teddy Bai, commended Dafinone for sponsoring the programme, describing it as “a timely response to critical manpower gaps in the industry”.
Bai explained that rigging and scaffolding remain safety-sensitive skills required across fabrication yards, offshore platforms, and construction sites, stressing that the programme bridges the gap between certification and practical competence.
He also charged the training consultant, OROH Contractors Limited, to maintain strict standards of professionalism, safety, and discipline, while urging participants to remain committed, focused, and disciplined throughout the exercise.
The Senate Liaison Officer for Sapele Local Government Area, Chief Patrick Akamuvba, , described the programme as a major step in strengthening human capital development in Delta Central.
Akamuvba said scaffolding and rigging skills are in high demand across residential, commercial, and industrial construction projects, noting that the training offers real employment opportunities for beneficiaries
He urged participants to prioritise knowledge and certification over short-term material expectations, stressing that discipline and seriousness would determine their long-term success.
He also cautioned youths against social vices and distractions, advising them to remain focused to maximise the opportunities provided by the programme.
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