Nigeria Customs Service has unveiled a new Management Information System (MIS) File Tracker at its Port and Terminal Multi-Purpose Services Limited (PTML) Area Command, Lagos in line with ongoing efforts to deepen the deployment of technology in personnel administration with a view to enhancing the speed and efficiency of document processing,
Speaking at the unveiling ceremony, Comptroller General of the Service, Bashir Adewale Adeniyi MFR, said the initiative represents another milestone in the Service’s expanding modernisation agenda, which is focused on deploying digital solutions to improve operational efficiency, enhance transparency, and facilitate seamless trade.
The MIS is an Enterprise Platform for all Customs administrative processes that would serve as a Single Sign-On (SSO) application which enables one unified data set to be used across all departments administratively.
Represented by the Deputy Comptroller General in Charge of ICT /Modernisation, DCG Oluyomi Adebakin, the CGC reaffirmed the commitment of the Service to leveraging technology to transform its operations and improve service delivery.
Recall that DCG Adebakin had played key role in several landmark digital initiatives, including the Nigeria Trade Portal and the Customs Verification Management System.
The CG further noted that the deployment of the MIS File Tracker further demonstrates the Service’s resolve to embrace innovation in line with global best practices.
“The introduction of the MIS File Tracker will further strengthen the command’s reputation as a centre for innovation within the NCS with key features that promotes ease of administration”, the CGC further said.
He therefore urged Officers to utilise the application for key administrative functions, including Leave and Pass Applications; File Tracking; Duty Roster; Internal Staff Orders; Nominal Roll and other administrative processes.
It was gathered that the platform also provides avenues for feedback on areas requiring modifications, additions, and improvements.
The Customs boss expressed the hope that this current deployment would streamline internal workflows, reduce manual processes, and support data-driven decision-making processes across the Service.
Recall that the PTML Area Command, widely regarded as one of the most technologically advanced commands in the Service, has continued to serve as the preferred pilot location for cutting-edge Customs modernisation projects including the Unified Customs Management System UCMS, also known as B’Odogwu.
Acting Controller of the Command, Deputy Comptroller Nura Miko expressed optimism in the commands ability to successfully implement the rollout and serve as a model for customs innovation.
Miko stated that the command is maximising all technological backed trade facilitation initiatives made possible by the NCS Management.
The Acting Controller also disclosed that efforts are in place to further reduce the two- hour cargo clearing time record
By: Nkpemenyie Mcdominic, Lagos