Oil & Energy
Electricity Consumers Flay PHED Over High Bills

Electricity consumers in Port Harcourt have expressed dissatisfaction over the escalated electricity bill issued by the Port Harcourt Electricity Distribution Company (PHED)for the month of September, 2019.
Some electricity users who spoke with our correspondent at the weekend, said they received an additional bill from PHED for the month of September contrary to regular bills. Some of the electricity consumers who stormed the various PHED offices for explanation, described the increase in the bills as arbitrary.
A visibly angered customer, Mr Pedro Itah told The Tide at the Rumuola office of PHED, that he was not satisfied with the increase.
“In the bills as there was no commensurate services to warrant such increase; “ I am totally disappointed by PHED for increasing electricity bills without rendering a quality services, we are daily facing the challenges of epileptic power supply, yet PHED is increasing bills, this is unacceptable”
Another customer who spoke with our correspondent at the Elekahia office of PHED also decried the increase in the electricity bills.
“We normally pay N15,000,00 as our monthly bill but it was increased to N20,000,00 in the month of September. I don’t know what prompted the increase, what we look up to is improved services not increase in bills when power supply is still very poor,” he said.
Meanwhile, a staff of PHED who spoke on the condition of anonymity said the increase was a policy to deduct outstanding debts from customers, explaining that the increase was only for the month of September.
Efforts to reach the Corporate Affairs Manager of PHED, John Onyi for explanation proved abortive as he did not respond to calls.
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Dangote Refinery Resumes Gantry Self-Collection Sales, Tuesday
This is revealed in an email communication from the Group Commercial Operations Department of the company, and obtained by Newsmen, at the Weekend.
The company explained that while gantry access is being reinstated, the free delivery service remains operational, with marketers encouraged to continue registering their outlets for direct supply at no additional cost.
The statement said “in reference to the earlier email communication on the suspension of the PMS self-collection gantry sales, please note that we will be resuming the self-collection gantry sales on the 23rd of September, 2025”.
Dangote Petroleum Refinery also apologised to its partners for any inconvenience the suspension may have caused, while assuring stakeholders of its commitment to improving efficiency and ensuring seamless supply.
“Meanwhile, please be informed that we are aggressively delivering on the free delivery scheme, and it is still open for registration. We encourage you to register your stations and pay for the product to be delivered directly to you for free. We sincerely apologise for any inconvenience this may cause and appreciate your understanding,” it added.
It would be recalled that in September 18, 2025, Dangote refinery had suspended gantry-based self-collection of petroleum products at its depot. The move was designed to accelerate the adoption of its Free Delivery Scheme, which guarantees direct shipments of petroleum products to registered retail outlets across Nigeria.
The refinery stressed that the earlier decision was an operational adjustment aimed at streamlining efficiency in the downstream supply chain.
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