Business
Commission Launches TELCARE Desk At Airport
The communication regulatory agency, Nigeria Communications Commission (NCC), has launched its Telecom Consumer Assistance, Resolution and Enquiries Desk, at the Nnamdi Azikiwe International Airport in Abuja.
The telecom consumer assistance enquiries desk, positioned in the Arrival Lounge of the airport, was part of the NCC’s activities to mark the 2023 World Consumer Rights Day.
The Director of Public Affairs of the agency, Reuben Muoka, in a release obtained by aviation correspondents yesterday, noted that Nnamdi Azikiwe International Airport became the first beneficiary of TELCARE desk of the commission.
Chairman, Board of Commissioners of NCC, Prof. Adeolu Akande, who unveiled the initiative, said the launch of the TELCARE is the beginning of the helpdesk project expected to adorn some airports and other similar public locations across the country.
“The project is a deliberate effort by the Commission to amplify its commitment to promoting the interest of consumers using various engagement strategies and initiatives to protect, inform, and educate telecom consumers”, he said.
According to him, the desk would serve as an additional channel for consumers to make enquires on consumer issues, allowing the commission to provide advocacy on consumer concerns as well as create awareness regarding commission’s activities.
In the release, Head, Consumer Affairs Bureau of the commission, Ayanbanji Ojo, noted that many consumers transiting at the airport are already taking advantage of the Desk even before the launch of the TELCARE Desk, to make enquiries or lodge complaints.
“This is a pilot project, and the Commission will ensure that the TELCARE Desk is established in more airports and strategic locations around the nation.
“We believe that through adequate education, information sharing, and the provision of layers of channels for complaints and redress, we can safeguard the interest of telecom consumers and innovatively promote the prospect of more excellent consumer experience”, he stated.
Also, the Regional General Manager of the Federal Airports Authority of Nigeria (FAAN), Kabir Mohammed, expressed happiness to have collaborated with the NCC on the new initiative.
Mohammed also noted that the first-hand interface with consumers would not only expedite the feedback mechanism in addressing telecom consumer issues but also curb unfair practices within the system and further bridge any communication gap between the consumers and its regulators.
By: Corlins Walter
Business
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Business
Senate Orders NAFDAC To Ban Sachet Alcohol Production by December 2025 ………Lawmakers Warn of Health Crisis, Youth Addiction And Social Disorder From Cheap Liquor
The upper chamber’s resolution followed an exhaustive debate on a motion sponsored by Senator Asuquo Ekpenyong (Cross River South), during its sitting, last Thursday.
He warned that another extension would amount to a betrayal of public trust and a violation of Nigeria’s commitment to global health standards.
Ekpenyong said, “The harmful practice of putting alcohol in sachets makes it as easy to consume as sweets, even for children.
“It promotes addiction, impairs cognitive and psychomotor development and contributes to domestic violence, road accidents and other social vices.”
Senator Anthony Ani (Ebonyi South) said sachet-packaged alcohol had become a menace in communities and schools.
“These drinks are cheap, potent and easily accessible to minors. Every day we delay this ban, we endanger our children and destroy more futures,” he said.
Senate President, Godswill Akpabio, who presided over the session, ruled in favour of the motion after what he described as a “sober and urgent debate”.
Akpabio said “Any motion that concerns saving lives is urgent. If we don’t stop this extension, more Nigerians, especially the youth, will continue to be harmed. The Senate of the Federal Republic of Nigeria has spoken: by December 2025, sachet alcohol must become history.”
According to him, “This is not just about alcohol regulation. It is about safeguarding the mental and physical health of our people, protecting our children, and preserving the future of this nation.
“We cannot allow sachet alcohol to keep destroying lives under the guise of business.”
According to him, “This is not just about alcohol regulation. It is about safeguarding the mental and physical health of our people, protecting our children, and preserving the future of this nation.
“We cannot allow sachet alcohol to keep destroying lives under the guise of business.”
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