Niger Delta
Monarch Urges Firms To Satisfy Customers
Business men and women managing tourism and service outfits have been urged to consider their customers satisfaction as a major factor in the success of their business ventures.
The chairman, Bundu-Ama Council of Traditional Rulers, Chief Christian Abibo, gave the advice at the opening ceremony of Happy Beauty Home, in Bundu-Ama, PortHarcourt, the Rivers State capital.
Abibo said that most service companies close shops mainly because, in pursuit of monetary profit, they take issues concerning customers’ satisfaction for granted.
The royal father who also runs an hotel noted that most customers who leave service firms unsatisfied, especially on first visit, hardly like to come again.
“While you think of the profit you will make, it is very important that you consider customers’ satisfaction very crucial in your calculations”.
He commended the management of Happy Beauty Home for opening their branch in the area.
Speaking as guest of honour at the event, Pastor Fred Emmanuel of Logos Ministry, stressed the need for the manager of the outfit to detach business affairs from friends and family relations in other not to frustrate the company.
The man of God said while good customer care is essential, the idea of discharging services on credit or deferred payment must be curtailed in the interest of the firm.
In her address, the Managing Director of the home, Mrs Happiness Emmanuel, said her passion to render good and modern beauty services led her to open a branch of the company in the area.
She promised to maintain good customer relationship, quality services, and moderate charges to compete favourably with existing homes.
Chris Oluoh
Niger Delta
24 Nigerian Universities Make 2026 THE Rankings … 4 S’South Versitieis Pull Through
Niger Delta
‘Ogbolo ’26’: Bayelsa Community Revives Heritage, Strengthens Unity
Niger Delta
SEEPCO Collaborates Delta, Others In Voluntary Blood Donation Campaign
-
News1 day ago
Alleged Coup Plot: DSS Docks Five For Hiding Sylva’s Whereabouts
-
News1 day ago
Rivers Court Jails Man Seven Years For Defiling Minor …Directs N5 Million Upkeep For Victim
-
Featured5 days agoRivers Assembly Approves Fubara’s 2026–2028 MTEF
-
News1 day agoFG To Replace NYSC Khaki With Adire
-
Niger Delta1 day ago
24 Nigerian Universities Make 2026 THE Rankings … 4 S’South Versitieis Pull Through
-
News1 day ago
BOI Unveils Maiden Impact Report, Disburses N644.9bn In 2025
-
Business1 day ago
Fidelity Bank Collaborates YEIDEP To Empower Nigerian Students
-
Business1 day ago
Pipeline Explosion In Abua Odua, LGA Chair Calls For Calm
