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Encourage Secretarial Professionals

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It is obvious that the
secretarial professionals are facing hardtimes in the country due to  disdainful approach to the noble profession by employers of labour. The secretarial  profession comprises of two cadres viz: the professionally-trained secretaries  who are  versed in shorthand and the typists cadre, now Secretarial Assistant with the knowledge of information Communication Technology (ICT) and/or being Computer literate.
Ezenwafor I. Justina in the Professional Secretary Journal  Vol.2  No. 2 of July 2011, pp 16-17 opined that  Secretarial  staff consists of two broad groups  of office workers with distinct  nomenclature, but  inter-related  function revolving  around the creation, modification, dissemination, storage  and retrieval of office documents. The two  groups are Typists and Secretaries. That secretarial services are not for everybody, but for those who have acquired the knowledge, skills, competence and attitudes as well as the discipline to work late under pressure and handle emergencies.
According to Nwosu in Ezenwafor (2011), a Secretary is focused as the live-wire or blood-stream of every organisation.  However, secretarial staff generally are the centre of activities in any organisation. This is why no matter how small an organisation is, it must recruit the services of a Typist who serves as both receptionist/secretary until the organisation could employ a qualified secretary.
Buttressing the role of secretarial staff in the University system, they are described as office personnel who combined the mastery of secretarial skills with other skills required for routine office functions.
In the same vein, a paper titled: “Qualities and Demands of a Secretary in the Attainment of Universities’ Overall Objectives” presented at the 1st National  Conference of the Association of  Secretariat Staff of Nigerian Universities (ASSNU), held at Ambrose  Alli University (AAU), Ekpoma, Edo State on 17th and 18th  March, 2005, highlighted  several roles and traits which each of the secretarial practitioners in an organisation must  possess in order to achieve the set goals of an organisation. These include good mannerisms, tactfulness, dedication, methodical, good memory, efficiency, good public/human relations acumen filter, motivator and what have you.
A renowned economist, Robinson, simply pictured the secretary as an “Assistant to the Executive, possessing the mastery of office skills and ability to assume responsibility without direct supervision, who displays initiative with good command of English Language.” The poser here is: how  the services of these secretarial professionals are being handled in the labour market? What are  the incentives to motivate them towards adequate and appropriate  productivity?
Recent research has proved that fawer candidates now apply tertiary institutions to read Secretarial Studies, while the annual exodus of the professionally-trained secretaries is on he increase.
The cause(s) of this ugly phenomenon are not far-fetched.
One is the terminal point for Typists which had been USS 7  until June, 1998 when the Federal Government deemed it necessary to extend the terminal  salaries  of Executive Officers, Secretaries and Typists by one grade  level, thus  moving the Typists by promotion  to consolidated  Tertiary Institution Salary Structure  CONTISS 8), the present terminal point. In fact, the implication of this is stagnation, frustration and a feeling of neglect in the workplace.
Inasmuch as acquiring the knowledge of Information Communication Technology (ICT) in a scientific and technological environment is ideal, modern Computer Operators have been accorded more prestige and recognition than the professionally-trained Secretaries and Typists or Secretarial Assistants who had gone through the rudiments of asdf;Ikj, the acronyms in manual typewriting  courses and intense practices in secretarial administration.
For instance, before someone is designated Typist or Secretary, there are basic professional qualifications required such as: 25wpm, 35wpm, 40wpm and finally 50wpm, coupled with stenographic symbols (shorthand) from recognised professional institutions or authorised establishments namely:Pitmans Examinations Institute, London, Royal Society of Arts (RSA), now taken over by the National Business and Technical Education Board (NABTEB) at stages I, II, III respectively. Besides,  other educational qualifications were equally obtained by the secretaries  such as GCE O/A ‘Levels, WASC or WAEC, NECO, SSCE, Diploma in English  Language and Degrees by the Typist/Secretarial Assistants, yet these crop of veritable tools  in the workplace whose  services are indispensable  and inevitable  with wealth of experiences  in the work ethics  are treated  with disdain and neglect.
The present terminal point of the Secretarial Assistants on CONTISS 8 after several years of neglect by previous military administrations was achieved not until 1998 when the government of the erstwhile Military Head of State, General Abdulsalami Abubakar (rtd) came onboard and magnanimously awarded one level to all Secretarial staff of both Federal and State workforce of tertiary and allied institutions in Nigeria. Since then, the Secretarial workers are still marking time at a spot, stagnated without further motivation, especially with“Shylock” establishments.
Invariably, their situation is likened to the Biblical impotent man at the pool of Bethsaida who was there for 38 years because he had nobody to help him into the pool of healing until the Messiah met him at that ugly situation and rendered help. It is disturbing that salaries of other groups  of workers comparable to the secretarial assistants cadre  such as the Executive Officers, Craftsmen, Bindery Officers, Technical Officers, Security Officers, Library Officers just to mention but a few,  have been extended to CONTISS 13 and 14 with similar educational qualifications obtained by the Secretarial workers in the same tertiary  system. If colleagues could rise to such levels, what hinders the Secretarial Assistants to be similarly elevated? It is worthy  of note that due to the nature of their jobs several secretarial practitioners get their sight impaired as they strain  their eyes at the computer screen always, hence  most of them use medicated glasses yet certain  allowances  due  such as Eye Glasses Allowances of 20 per cent of Annual Basic Salary Special  Allowances of N6,000.00 specifically  for Secretarial  Staff attached to Principal Officers, for example, Deans, Directors of various organs or Units in the University system and other  allowances have been denied them.
It is worry some that holders of Advanced Typewriting Stage III i.e. 50wpm are not moved to CONTISS 13, since that qualification is equivalent to Final City and Guilds Certificates that catapulted the Bindery and Technical Officers to CONTISS 13 as well as Trade Test Class I which also moved craftsmen to Chief Works Superintendent on CONTISS 13.  This is unfair to secretarial practitioners whose duties are vital toward the achievement of the organisational goals and objectives.

Comr. Goddey N. Ominyanwa resides in Port Harcourt.

 

 

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Opinion

Let The Poor Breathe

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In  the history of our nation, only petroleum products have suffered more incessant increments in prices than electricity supply in all public products and services. Unfortunately, those are the two main things that impact mostly on our lives and national economy. While the increment in petroleum products’ prices is always attributed to the price of crude oil at the international market and the need to curb the scarcity by encouraging the supply, the increment in the electricity tariff has never had any justifiable reason and no service improvement afterwards. In fact, the electricity supply has gone far worse now that the tariff has gone up by over 300 percent. One of the underlying reasons for the planned electricity subsidy removal as unconsciously relayed by the Minister of Power on TVC News is the sabotage of the system by those collecting the subsidy money to maintain the assets. He said: “These are assets that we spend the country’s money on, and our brothers deliberately sabotage them. So, you can see that some people are hiding somewhere that do not want this sector to work”.
Just as the petroleum subsidy must go because the government is too impotent to handle the petroleum subsidy racketeers, the electricity subsidy has to also go at the expense of the poor masses and no one has been prosecuted for it.
When the oligarchs rob us blind, the poor masses are made to pay. The only tool that seems to be at the disposal of this government for the combat of economic challenges brought by the corruption of the political elites is to make the poor masses suffer deprivations.
No doubt, stopping the monkeys from the banana plantation is a Herculean task. But those with their thinking caps on will not need to destroy the banana plantation to ward off the monkeys. The Federal Government has taken several decisions in the last one year that are akin to milking the debilitated cow to feed the virile buffalo. The electricity tariff now has to go up to make more money for the oligarchs that sold our collective heritage to themselves and have been taking money from us for next-to-nothing service delivery.In order to win the supports of the poor masses of Nigeria, the tariff was classified and made to seem like it isn’t going to affect the poor, while the poor will invariably be the worse for it. Most of those on Band A electricity tariff, who are to be paying very exorbitantly for electricity are companies producing most of our consumables and utility items. With the high cost of electricity, the production cost will go high and consequently, the cost of the products.  By the time the effects of the new electricity tariffs take full manifestation, almost everything that can make life meaningful will be beyond the purchasing powers of most Nigerians.
I can not help but to wonder what exactly is left for us to benefit as citizens of this country. Nigeria is rapidly moving towards a capitalist nation, where everything is commercialised and profit at the expense of the citizens is the priority. Medicare and even public education are now being run for profit. The government goes about with the shenanigans of education for all, while it is making education unaffordable to most Nigerians. Even the students’ loan, as badly conceived as it is, is also with interest. Those who have been in power since our democratic dispensation belong to that generation of Nigerians that the nation had been very benevolent to. They were educated for free, got paid salaries as students and given jobs on a platter after graduation. This generation of people got everything from Nigeria and unfortunately have refused to give anything back. They have not only been ungrateful to Nigeria; they have also systematically run the country aground. What a waste of investment Nigeria has made in them! While some countries in this same Africa hardly experience power outage in a year, our own B and A category would at best experience four hours of power outage in a day. These are the ruins they have led our country to in 21st century.
The timing and manner that these anti-welfare policies were introduced are indicative of lack of concern for the citizens of this country. A lot of Nigerians have lost their lives in choking circumstances. Please, let the poor breathe! While trying to rebuild Nigeria, the poor masses should not be made to feel like the eggs in the preparation of omelette. It is very obvious that you do not care about how many eggs are broken, so long as you can have the  hen.

Abdulrasheed   Rabana

Rabana, is a public affairs analyst .

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Opinion

The Nigerian Police We Want

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At the maiden edition of the Nigeria Police Awards and Commendations ceremony in  Abuja recently, President Bola Tinubu, declared the first week of April as Police Week and the last day of the week as National Police Day. He stressed the need to engage men and women of the force in training and capacity-building to equip them with the expertise required to carry out the arduous task of modern policing.
These, according to him, are part of his administration’s ongoing bid to transform the Nigeria Police Force (NPF) into a modern, professional and accountable institution.
Over the years, Nigeria has grappled with numerous challenges in various sectors, but perhaps none as glaring and urgent as the need for police reform.
The Nigerian Police Force, tasked with maintaining law and order, has often fallen short of public expectations, marred by allegations of corruption, brutality, and inefficiency.   Corruption within the NPF remains a pervasive issue, undermining public trust and confidence in law enforcement. Cases of bribery, extortion, and abuse of power by police officers are not uncommon, perpetuating a culture of impunity and eroding the legitimacy of the institution.
At the police event mentioned earlier, the Chairman of the Police Service Commission and former IGP, Solomon Arase, advocated an improved welfare package for men and women of the NPF, noting that enhanced wellbeing of the personnel would improve their overall performance in securing lives and property.  He just hit the hammer on the nail.   Police officers in Nigeria often work in challenging and dangerous environments, with long hours and minimal compensation. The poor working and living conditions has been a topic for discussion both in the media and other gatherings for many years.  Low salaries, limited access to healthcare and other welfare benefits have continued to be an issue. Government after government promise to tackle the challenges yet the situation remains unchanged
The NPF suffers from chronic underfunding, which limits its capacity to procure essential equipment, maintain infrastructure, and provide adequate logistical support to officers. As a result, many police stations are poorly equipped, with outdated technology and inadequate resources to respond to emergencies promptly.
What about the issue of inadequate training and capacity building?  Many police officers in the country lack sufficient training and skills to effectively carry out their duties. The quality of training facilities and curriculum is often substandard, leading to deficiencies in areas such as investigative techniques, human rights awareness, and community policing strategies.
The NPF is susceptible to political interference, with politicians exerting influence over appointments, promotions, and operational decisions. This interference undermines the independence and professionalism of the force, compromising its ability to enforce the law impartially.
During a recent visit to the president by members of the Afenifere Cultural group, the former Secretary to the Government of the Federation, Chief Olu Falae, asked President Tinubu to look into the command structure of federal security agencies to ensure equity in the posting and deployment of senior officers, advising that equity should also be reflected in the recruitment of security personnel from the bottom up.
A situation where the NPF and other security agencies seem to be dominated by people from certain parts of the country, certain ethnic groups does not show that Nigeria is committed to the implementation of the federal character as enshrined in the constitution. This no doubt contributes to the low morale and high attrition rates within the force.
Moreover, the legal framework governing the operations of the NPF is outdated and inadequate, leading to ambiguities in police powers and procedures. The lack of effective judicial oversight mechanisms to hold police officers accountable for misconduct and abuse of power is no longer news.
What about the problem of  Security Threats and Insurgency? The NPF is tasked with addressing a wide range of security threats, including terrorism, kidnapping, armed robbery, and communal clashes. Many policemen have lost their lives in the unending insecurity challenges across the country.
These myriads of challenges that hinder the Nigerian Police’s ability to effectively fulfil its mandate of maintaining law and order, protecting lives and property, and upholding the rule of law should be prioritised over setting aside one week of celebration for the police.
To achieve the ambitious goal of transforming the Nigerian Police into “a modern, professional, and accountable institution that mirrors the aspirations and values” of Nigeria, several key areas must be addressed comprehensively.
Professionalisation and training: One of the fundamental pillars of a better police force is the professionalisation of its personnel. This entails rigorous recruitment processes, comprehensive training programmes, and continuous education to equip officers with the necessary skills and knowledge to perform their duties effectively and ethically. Investing in state-of-the-art training facilities and partnering with reputable institutions can elevate the calibre of officers and instil a culture of professionalism and accountability.
Community policing and engagement: Effective policing goes beyond law enforcement; it requires building trust and collaboration within communities. Embracing community policing strategies that involve residents in decision-making processes, problem-solving, and crime prevention efforts can foster a sense of ownership and cooperation. By actively engaging with the people they serve, police officers can gain valuable insights, identify local priorities, and tailor their approach to address specific needs, thereby enhancing public safety and community resilience.
Accountability and transparency: Accountability is the cornerstone of any credible institution, and the Nigerian Police Force is no exception. Implementing robust mechanisms to hold officers accountable for their actions, including misconduct and abuse of power, is essential to restore public confidence and integrity. This involves establishing independent oversight bodies, such as civilian review boards, to investigate complaints impartially and ensure transparency in disciplinary proceedings. Additionally, leveraging technology, such as body cameras and digital records management systems can enhance transparency and facilitate the monitoring of police activities.
Adequate resources and welfare: A better police force requires adequate resources, both human and material, to fulfil its mandate effectively. This includes sufficient funding for equipment, infrastructure, and personnel, as well as competitive salaries and benefits to attract and retain qualified individuals. Moreover, prioritising the welfare of police officers through improved working conditions, access to healthcare and mental health support is crucial for morale and productivity. Investing in the well-being of officers not only enhances their performance but also reflects a commitment to their dignity and rights.
Legal and institutional reforms: Meaningful reform must extend beyond superficial changes to address underlying structural deficiencies and legal frameworks. Enacting comprehensive legislation that codifies police powers, procedures, and oversight mechanisms can clarify roles and responsibilities while safeguarding citizens’ rights. Additionally, restructuring police institutions to promote meritocracy, decentralisation, and specialisation can enhance efficiency and responsiveness to evolving challenges. Collaborating with legal experts, civil society organisations, and international partners can facilitate the development and implementation of evidence-based reforms tailored to Nigeria’s context.
Building a better Nigerian Police Force is not an overnight endeavour; it requires sustained commitment, cooperation, and perseverance from all stakeholders – government, law enforcement agencies, civil society, and citizens. By embracing the principles of professionalism, community engagement, accountability, resource allocation, and legal reform and sincere tackling of the insecurity problems in the country,  Nigeria can embark on a transformative journey towards a renaissance in policing – one that honours the dignity of every citizen and upholds the rule of law.
Tinubu has assured that: “Our idea of a modern police force goes beyond superficial changes like repainting office buildings and residences or simply procuring firearms. True reform of our security doctrine and its architecture necessitates recognising the importance of administering justice and adhering to our ethical values to foster stability and order in the nation.
“The transformation we seek must transcend mere policy and infrastructure; it requires a fundamental overhaul of our institutional mentality and memory.”
Nigerians await the actualisation of these words.. Let us seize this opportunity to build a better future for all Nigerians, one where the police are not just enforcers of the law but  custodians of justice and equality.

Calista Ezeaku

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Opinion

Cautious Optimism As Naira Rebounds

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It has been good news since the past three weeks as our national currency, the Naira, continues to regain its lost value. The recovery follows frantic efforts by a government whose ill-advised, inaugural policies had set the legal tender, and the whole economy, tumbling.
The naira took an unprecedented plunge from last June and hit bottoms by the middle of March, 2024, following a hasty decision by President Ahmed Tinubu’s administration, to let it float freely on the market forces of demand and supply, in addition to removing petroleum subsidy, in disregard of the handicap of Nigeria’s import-dependence.
Without provisions to boost productions that satisfy domestic demands, or prime export capacities to balance import pressures on the local currency, a floating naira depreciated by 25 per cent in a single day in June, 2023, dropping to N1,950 per dollar in March, 2024, from about N750 per dollar earlier in May, 2023, while the price of petrol jumped overnight to 295 per cent, from N189 to N557. By December, 2023 overall inflation, according to official estimates, reached 28.92 per cent and food inflation shot beyond 33.33 per cent.
According to a World Bank report, whereas about 24 million Nigerians crossed the poverty line during the first half of 2023, in the twilight of the Buhari administration, situations got worse by the end of 2023, when accelerating inflations ushered-in by Tinubu’s hasty policies, pushed 63 per cent of Nigerians (about 133 million) into multi-dimensional poverty.
By the first quarter of 2024 hardships drove restive youths to near-uprising, which forced government into another haste – a concoction of palliatives – ironically, a form of subsidy, which it had earlier denounced as government wastefulness.
With the naira regaining its losses, it appears a panicky government has finally groped unto a solution. But if Mr President’s men are remorseful for the havoc done to Nigerians, they should be more sober this time in their computations to avoid distressing the country further.
The Federal Government has resorted to offloading dollar raised from sovereign bonds (in essence, loans), petroleum export proceeds and drawdowns from the external reserves, into the economy to reduce Foreign Exchange (FX) supply pressures, and to help it buy time in the hope of finding solutions to the wider unfavourable economic fundamentals bedevilling the economy.
On the dollar demand side, government has freed-up official restrictions that it believes created artificial scarcities that favour the black market. The Central Bank of Nigeria (CBN) has also cleared-off a backlog of FX obligations to assure investors, lifted the ban on sale of dollar to Bureau De Change Operators (BDCs), clamped down on currency speculators, closed down Binance, a crypto platform government accused of opaque dealings with money launderers, and borrowed dollar through short-term, sovereign bonds to ‘defend’ the naira.
Ever since, the CBN has offloaded dollar to BDCs at progressively reduced rates in the hope of prompting currency hoarders to cut losses and release supposed stockpiles. But in a clime where looted funds are desperately exchanged and exported, not much may be squeezed from hoarders, if surveillance is not stepped up. However, as at April 8, 2024, the CBN has offloaded a second tranche of $10,000 per BDC operator at N1,101 per dollar with a charge not to sell above 1.5 per cent margin. Many predict the CBN would offer the dollar below N1,000 in the coming weeks.
But for how long can the CBN go on with its bonanza to ‘defend the Naira’?  And what has been the cost of that defence? While the impact of strengthening naira is yet to reflect on commodity prices in Nigeria, the nation’s foreign reserve has dropped within 18 days by $0.95billion, down from $34.45billion on March 18, 2024, to N33.50billion on April 3, which represents a daily average depletion rate of $52.78 million. This is despite the $3billion loan from the AFREXIMBANK and petro-dollar revenues also thrown into the fray. To sustain its strengths, reports say the federal government plans to take stabilisation loans by June, 2024, speculated at a tune of $15billion, through the issuance of domestic bonds denominated in foreign currency. FG seeks the loans within the window of short-term, volatile Foreign Portfolio Investment (FPI) bonds which may disappoint the country in times of crises, as against Foreign Direct Investments which are more reliable. According to Bloomberg reports, FG has contacted investment banks, JPMorgan Chase & Co, Goldman Sachs and Citibank NA, for advice on Eurobonds, but Nigeria’s Debt Management Office denies Federal Executive Council’s approvals for such.
Certainly, a stronger currency is beneficial to an import-dependent nation like Nigeria, but without strengthening national productivity to generate surpluses for trade-balancing exports, the pursuit of merely high currency valuation becomes a vain strategy. While the naira strengthens, the reality of the adverse economic fundamentals that erode its worth remain unchanged, implying that its buoyancy rides merely on costly FX floods being pumped by the CBN. It is easy to guess the result, should the CBN halt supply.
For years Nigeria relied on its petroleum sector which at present provides about 78 per cent of FX earnings, but constitutes far less than 10 per cent of its real Gross Domestic Product (GDP), implying that to stabilise, Nigeria needs to grow its non-oil sector of over 90 per cent of GDP. Even the petroleum revenue is endangered by sabotage, illegal bunkering, dwindling investments and insecurity.
The FG may have taken the bet that sustaining the naira could buy it time from hard-pressed Nigerians, in the hope that a number of tangible local productions might kick-off. Notable among the expectations is the Dangote Refinery which, with its 650,000 barrels per day refining capacity, is expected to satisfy local demands of petroleum products to ease the huge FX demand in that front, and may hopefully earn FX through exports. Already, Dangote’s recent release of 100 million litres of diesel crashed the price of the product from N1,700 to N1,350, with another batch of 100 million litres expected to crash prices further, while the company plans to supply petrol by next month, but government-owned refineries which have drained so much resources remain dysfunctional. Again, the recent break through against reprocity flight barriers between the UK and Nigeria by Airpeace, reportedly crashed ticket prices to UK by 60 per cent.
FG may also see reliefs in the successful take-off in Aba, of 24-hour power supply by the Geometric Group and the recent commissioning of 700 Megawatt Zungeru hydro-electricity station, a tomatoe processing plant in Nassarawa, and a steel mill in Kaduna. However, agricultural, petroleum and manufacturing sectors remain at  their lowest and beseiged by insecurity, while the financial services sector appears to be strong but has incommensurate impact on industrialisation. If government does not encourage productivity in the real economy, its efforts in buoying the naira would be hopeless, while Nigeria falls deeper in debts. Already, as at December 31, 2023, Nigeria’s total debt stood at $106billion, while the 2024 budget of N28.7 trillion projects a deficit of N9.8 trillion to be debt-financed.
When public debt grows fast ahead of GDP growth rate, mounting debt service costs under-cut funds required for investment. That became the plight of Nigeria from Buhari’s era, when from 2016 to 2022 public debt grew by yearly average of 52.4 per cent, and GDP below 2 per cent. In that fateful 2022, debt service cost exceeded government revenue, which is why we are where we are.
The International Monetary Fund projects that Nigeria’s reserve would plummet to $24billion by end of 2024. Meanwhile, a nation’s FX reserve reflects the country’s balance of payments and its ability to settle international obligations. Severe declines in reserve may erode investor confidence and lead to downgrading of its credit ratings, which further worsens the nation’s borrowing costs.
Therefore the current approach towards buoying the Naira through loans can not be any other thing, but a gamble.

By: Joseph Nwankwo

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