Business
Be Conversant With Your Rights, CPC Urges Consumers
The Head of Consumer Protection Council (CPC), Lagos Office, Mrs Ngozi Obidike, has urged consumers of products and services to be conversant with what their rights are.
Obidike gave the advice in Lagos during the Market Awards Nigeria (MAN) Stakeholders Forum.
She said the knowledge of one’s rights would ensure that the person was not taken for a ride by manufacturers of products and providers of services.
According to Obidike, who was represented at the occasion by CPC’s Scientific Officer, Mrs Adaora Umego, consumers deserve excellent customer services.
“It is not an option or a privilege, but a right,’’ she said.
Obidike said CPC, as a government agency responsible for consumer satisfaction, had been doing a lot in sensitising consumers on defending and protecting their rights.
“A lot have been done, but probably because of the country’s population, this may not be noticeable,” she said.
Obidike said the first point of duty for a consumer to address a problem was to go back to the point where the product was purchased or where the service was rendered.
She said it was when the problem was not solved at the place of purchase that a consumer could contact the council.
“Our redress mechanism takes 30 days, within which a lot of processes are involved.
“We are a mediating council. We don’t allow a case to linger and extend to the court,” the CPC official said.
Speaking also, the Chairperson, MAN Organising Committee, Mrs Abimbola Ezeaku, called on CPC to intensify efforts at sensitising consumers on demanding for their rights.
“Nigerians are reluctant in insisting on demanding for their rights, since they feel they have been neglected by government,’’ she said.
According to her, consumers feel it is very frustrating to pursue their rights, as people also tend to castigate them.
She said the forum was an avenue to encourage Nigerians to voice out and demand for their rights when they were being violated.
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NCDMB Partner Dafinone For Youths Technical Skills Training
Reports say that the training is designed to equip youths with practical technical skills for employment in the oil and gas and construction sectors, with emphasis on employability, safety, competence and self reliance.
In attendance at the flag-off ceremony this week, at the Petroleum Training Institute (PTI) Conference Hall, Effurun, were stakeholders, dignitaries, and political representatives, among others.
Dafinone, represented by his Chief of Staff, Adelabu Bodjor, said the initiative reflects a deliberate political investment in human capital development across Delta Central.
He explained that the training focuses on rigging and scaffolding, noting that “both are essential technical competencies required in industrial operations, construction projects, and oil and gas installations”.
Bodjor added, “The programme is intended to reduce dependency among youths by providing job-ready skills capable of supporting long-term economic opportunities and self-sufficiency. The initiative aligns with Senator Dafinone’s broader development agenda, which prioritises practical skill acquisition as a pathway to sustainable empowerment.”
Also addressing the participants, the NCDMB, Felix Omatsola Ogbe, represented by Mr. Teddy Bai, commended Dafinone for sponsoring the programme, describing it as “a timely response to critical manpower gaps in the industry”.
Bai explained that rigging and scaffolding remain safety-sensitive skills required across fabrication yards, offshore platforms, and construction sites, stressing that the programme bridges the gap between certification and practical competence.
He also charged the training consultant, OROH Contractors Limited, to maintain strict standards of professionalism, safety, and discipline, while urging participants to remain committed, focused, and disciplined throughout the exercise.
The Senate Liaison Officer for Sapele Local Government Area, Chief Patrick Akamuvba, , described the programme as a major step in strengthening human capital development in Delta Central.
Akamuvba said scaffolding and rigging skills are in high demand across residential, commercial, and industrial construction projects, noting that the training offers real employment opportunities for beneficiaries
He urged participants to prioritise knowledge and certification over short-term material expectations, stressing that discipline and seriousness would determine their long-term success.
He also cautioned youths against social vices and distractions, advising them to remain focused to maximise the opportunities provided by the programme.
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