Business
Application Portal: Agents, Importers Accuse SON Of False Claims

Importers and freight forwarders have insisted that the Standards Organisation of Nigeria (SON) portal application collapsed for over a month, even as they accused the agency of misleading the trading public with false information.
This is coming barely three days after the SON debunked claims by some freight forwarders over a purported collapse of its online application portal for the operations of Conformity Assessment progr-amme, SONCAP, for processing of SON regulated imports into Nigeria.
A statement from the office of the Director General, Osita Aboloma, alleged that it was importers who failed to comply with the pre-shipment process that were crying wolf on accumulation of demurrage on their consignment.
In a statement signed by the Head, Public Relations, SON, Mr Bola Fashina, and made available to our correspondent in Lagos, SON said its portal was recently upgraded.
But maritime operators debunked the claim, saying it is a ploy by SON to cover up its shortcomings and incompetence.
According to some maritime operators who spoke with our correspondent in Lagos, the SON portal had collapsed since November 2019, and it was just in February 2020 that it was fixed.
Though SON agreed that it experienced breakdown, no detail was given as to how long it lasted.
It was gathered that the agency upgraded its portal without consulting the Nigeria Customs Service which in turn created technical hitches for freight agents to access its portal.
Speaking on the development, the President General Association of Air Freight Forwarders and Consolidation (NAFFAC), Prince Bakare Adeyinka, in a chat with some journalists in Lagos, lamented that the system collapse had already led to demurrage at the ports.
Adeyinka maintained that the ugly development has affected the businesses of both importers and exporters in the international trade chain.
According to him, billions of naira has been lost to the system collapse since it began, stating that no agency of government has risen to the occasion.
He expressed fear that the demurrage accrued from the breakdown would lead to increase in the price of goods in the markets as importers would likely pass the extra charges to the final consumers.
“The SON network downturn has been an issue for more than three weeks now and has affected a whole lot of importers and exporters in the ports”, he said.
Nkpemenyie Mcdominic, Lagos