Connect with us

Business

EEDC Enlightens Students On Electrical Safety

Published

on

The Enugu Electricity Distribution Company (EEDC) says it will extend its education and enlightenment programme on electrical and electricity safety to secondary schools within the South-East.
The Manager, Customer Service of EEDC, Mrs Ijeoma Ogudebe, said this in a statement in Enugu last Monday, while speaking on the 2018 EEDC Customer Service Week, with the theme: ‘Excellence Happens Here’.
Ogudebe noted that one of the major activities of the week would be visiting some schools in the South-East to further educate and enlighten the students on safety issues, especially as it concern electrical and electricity.
She enumerated other activities lined up for the Customer Service Week to include: visiting of some key customers; community service by staff as well as checking the customers’ health vitals as they visit the office.
“EEDC appreciates its esteemed customers, as it commemorates this year’s Customer Service Week. EEDC is leveraging on this global event to appreciate its customers for their support and cooperation over the years.
“Customers are the reason why we are in business, and we are using the occasion of the Customer Service Week to express our appreciation to them, while reassuring them of our continued commitment to serving them better,’’ she said.
Ogudebe said that the week would commence from Tuesday, October 2 to Saturday, October 6, adding that customers that visit EEDC Corporate Head Office and any of its 18 district offices would receive a special treat.
The manager noted that in addition, refreshment and souvenirs would be presented to customers, while there would be lucky dip game, where some customers who have been committed to clearing their bills would win gift vouchers.
“To ensure we improve on the quality of our service, we have set up a 24/7 Call Centre, where customers can call and make enquiry or lodge complaints.
“We have equally recruited and assigned Customer Service representatives at our 147 Service Centres, as well as at our 18 district offices across our franchise area.
“Our utmost desire is to ensure that our customers are happy with the quality of services we offer them, and we won’t rest until this is achieved,’’ she said.
According to her, last year, we put smiles on the faces of our customers, some of them won Plasma TV, Radio sets, Blenders and so on; and we want a repeat of that experience this year.
“This is the second time EEDC is participating in this global event and its participation is because of the high regard the organisation has for its customers,’’ she added.
The Tide source reports that the event, which is a global one and celebrated annually, takes place within the first week of the month of October, and provides a platform for service oriented organisations all over the world to celebrate their customers.

Continue Reading

Business

NPA Assures On Staff Welfare 

Published

on

The Managing Director, Nigerian Ports Authority (NPA), Dr. Abubakar Dantsoho, has said the management will continue to accompany its port infrastructure  and equipment  modernization drive  with the development of the welfare of its personnel.
Dantsoho made the disclosure recently while responding to the commendation by the Maritime Workers Union (MWUN) and the senior Staff Association of Statutory Corporations and Government-Owned Companies (SSASGOC) on the  clearing  of the age-long problem of employee stagnation, when the union paid him a courtesy visit at the Authority’s headquarters in Lagos.
A Statement by NPA’s General Manager Corporate & Strategic Communications, Mr. Ikechukwu Onyemekara, quoted Dantsoho as saying,  “our Port infrastructure and equipment modernization drive will go hand-in-hand with continuous staff welfare improvement”.
The NPA MD disclosed that human capital development constitutes the key strategy for creating and sustaining superior performance under his watch, adding that “talent development constitutes a critical success factor for the actualization of the big hairy audacious goals we have set for ourselves especially in the area of Port competitiveness.
“The only way we can meet and indeed exceed stakeholders’ expectations is to deepen the competencies of our human resources assets and boosting their morale.”
Speaking further, Dantsoho commended the Honourable Minister of Marine & Blue Economy, Adegboyega Oyetola, for approving the strategic proposal of the Dantsoho-led Management team that solved the over a decade-long problem of lack of promotion that had fuelled industrial disharmony.
“I must specially appreciate our amiable Minister for graciously approving the multi-pronged stratagem we deployed that cleared all outstanding cases of employee stagnation by conducting examinations in one fell swoop and instituted timelines to forestall a recurrence of such anomaly”, he sad.
Speaking on behalf of the joint maritime labour unions, the President  of Senior Staff Association of Statutory Corporations & Government-Owned Companies (SSASCGOC), Comrade Bodunde stated, “In addition to clearance of the backlog of stagnated promotions, we also wish to express our appreciation for the increase in productivity bonuses, provision of end-of-year welfare packages for staff, and the revision of the Financial Guide to the Condition of Service, which now addresses our members’ concerns about inflationary pressures.”
Nkpemenyie Mcdominic, Lagos
Continue Reading

Business

ANLCA Chieftain Emerges FELCBA’s VP

Published

on

National Secretary of the Association of Nigerian Licensed Customs Agents (ANLCA), Elder Olumide Fakanlu, has been elected Vice President of the Federation of ECOWAS Licensed Customs Brokers Association (FELCBA).
The election took place during the FELCBA Congress, held from Tuesday, June 17th to Thursday, June 19th, 2025, in Freetown, Sierra Leone.
Fakanlu’s emergence as Vice President marks a significant achievement for Nigeria within the regional customs brokerage community.
Apart from Fakanlu, Secretary of the Seme Chapter of ANLCA, Austin Nwosu, was also elected, securing the role of Secretary of Relations with Institutions.
The Nigerian delegation played an active role in the congress, with Michael Ebeatu nominated as a member of the electoral officer team, ensuring a fair and transparent election process.
The three-day congress concluded with delegates undertaking a visit to the Sierra Leone Port, offering insights into the host nation’s maritime operations, followed by a recreational trip to the Tokeh Beach.
The newly elected executives are expected to lead FELCBA in its efforts to harmonize customs brokerage practices, promote trade facilitation, and advocate for the interests of licensed customs brokers across the ECOWAS sub-region.
Nkpemenyie Mcdominic, Lagos
Continue Reading

Business

NSC, Police Boost Partnership On Port Enforcement 

Published

on

In a bid to enhance more enforcement in the nation’s Port, the Nigerian Shippers’ Council (NSC) has reaffirmed its commitment to stronger inter-agency collaboration with the Nigeria Police Force (NPF).
The Council said the collaboration is aimed at enhancing stronger enforcement, compliance and improve operational efficiency across Nigeria’s ports.
Executive Secretary/Chief Executive Officer of  NSC, Dr. Pius Akutah, made this known during a visit to the  Inspector-General of Police, Dr. Kayode Adeolu Egbetokun, at the Force Headquarters, Abuja.
The visit, which he said, focused on strengthening institutional synergy, comes in the wake of growing responsibilities for the NSC under the newly created Ministry of Marine and Blue Economy.
Akutah emphasized the critical role of security agencies in supporting port operations and ensuring regulatory compliance.
He called for the posting of police officers to assist the Council’s monitoring and enforcement teams at key port locations including Lagos, Warri, Onne, Port Harcourt, and Calabar.
“The posting will complement the activities of our revived task teams and enhance our ability to enforce standards across the maritime logistics chain”, he said.
Earlier, the Inspector-General of Police, Dr. Egbetokun, assured the Council of the Force’s readiness to continue supporting the growth of the maritime sector.
The IGP acknowledged that compliance enforcement is essential to the successful implementation of Nigeria’s Blue Economy objectives.
“The NSC and NPF are expected to deepen collaboration in the months ahead, with a shared focus on building a secure, efficient, and competitive port environment”, to the IGP emphasized.
Chinedu Wosu
Continue Reading

Trending