Business
Bi-Courtney Trains Staff To Meet Int’l Standards
The Bi-Courtney Aviation Services Ltd. (BASL) has said that it had trained its staff to bring the Murtala Muhammed Airport Terminal Two (MMA2)up to international airport terminal standards.
Mr Christophe Penninck, the Chief Executive Officer (CEO) of BASL, said this during an event to appreciate its customers and stakeholders in Lagos.
The News Agency of Nigeria (NAN) reports that BASL is the operator of Terminal II of the airport.
Penninck said that the two-week training was for all security personnel of the company.
He said that the training was conducted by the International Civil Aviation Organisation (ICAO)-certified Aviation Security (AVSEC) with the support of the Nigerian Civil Aviation Authority (NCAA).
“Our commercial staff has also undergone International Air Transport Association’s (IATA’s) Airport Customer Service training. This was also one of the things we promised to do last year.
“The IATA training is important for us to understand the demands of the airlines and to be in synch with the industry we’re operating in.”
He said that the Ebola Virus Disease (EVD) outbreak was among some external factors that impacted on the company’s activities in 2014.
According to him, the WHO commended MMA2 for its cooperation in ensuring the screening of passengers and visitors from the entrance of the terminal to the final exit during the EVD outbreak.
Penninck said that MMA2 would soon inaugurate facilities that would enable self check-in by passengers and urged other airports to install a similar system in their terminals.
He explained that MMA2, Nigeria’s first and only privately-run terminal, was in the process of completing the implementation of the latest version of the Common User Passenger Processing System (CUPPS).
He said that the IATA-compliant system would make it easier and more efficient to process passengers and increase the dwelling time in the terminal.
“We have also installed new automatic gates, which, when operational, will ensure that only passengers with valid boarding pass can enter the secure zones.
“We also ordered five additional elevators and an escalator, all of which have already been delivered.
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