Business
Airtel Extends Services To Ahoada
In a bid geared toward
providing services to its subscribers in the orashi region of Rivers State, Airtel, one of the major network service providers has opened a franchise office at Ahoada, headquarters of the Ahoada East Local Government Area.
Airtel’s Business Representative in charge of Ahoada East, Mr. Marvin Kanu, who spoke to our correspondent shortly after the event said the essence of opening the express shop was to give its customers a stress free access to the Airtel network whenever they needed their services
Kanu said with the opening of the franchise outlet, subscribers had no need to travel to Port Harcourt to solve any problems so long as they are Airtel subscribers.
“Most often people go to Port Harcourt to resolved issues so we believe that it gives a lot stress to our customers so we decided to ease their stress by opening this shop,” he said.
Kanu claimed that the shop had the same capacity as any other Airtel shop anywhere in the country even as he said whatever the shop at Ahoada cannot handle can still not be handled in any of their offices.
On how Airtel plans to handle the incidence of unsolicited messages to its customers, the outfit’s business representative said the company has a way of giving information to customers on how to unsubscribe.
He said it was expected that any subscriber who feels bad about such message follow the procedure or in the alternative visit the express office for assistance.
Earlier, the Chief Executive Officer (CEO) of Jeros Communications Limited Ahoada, Dr. Gracious Eze while speaking said the aim of the franchise was to bring the services of Airtel to subscribers in Ahoada, Abua, Omoku and Elele amongst others.
According to Eze whose company runs the franchise, Airtel express was set to resolve every problem associated with subscribers’ needs in the area.
He said its major challenge was how to stabilise the network in the area to enable more subscribers join the Airtel plat form.
“Now that we have come close to the people we hope to surmount the problem associated with dangling network service,” he said.
While describing the event as unique and remarkable he called on its subscribers not to border travelling to Port Harcourt for Airtel associated problems as the Ahoada express outlet could solve such problems.
A cross section of subscribers who spoke to our correspondent expressed the hope that the opening of the franchise would help solve their problems in the zone.
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