Business
CPC Restates Commitment To Protect Consumers’ Interest
The Director-General of the
Consumer Protection Council (CPC), Mrs Dupe Atoki, has re-affirmed the council’s commitment to protect the interest of Nigerian consumers.
Atoki said while addressing newsmen in Lagos that the council would continue to ensure that all manufacturers and service providers adhered to international best practices.
She said that the council would achieve compliance to the international best practices through the use of normal consumer indices, otherwise known as ‘normal standard of consumerism’.
The CPC boss said that the council would henceforth handle every complaint by sectoral approach, rather than working on complaints based on individual companies.
Atoki said that CPC had decided to take proactive measures by embarking on sectoral inspection, which included on-site visits within the council’s limited human and financial resources.
She added that taking a sectoral approach provided speedy redress, although as a fallout of individual complaints.
Atoki said that Nigerians had suffered a lot of reversals on issues relating to redresses.
“Consumers’ abuse is so deep. I want to compel that all organisations’ products meet international standards. Nigeria should not be a dumping ground.
“Our concern is for the health of Nigerian consumers who may suffer injuries from the consumption of products that do not meet the required safety standards or health regulations.
“I want to make sure that within my four-year term that consumers get value for their money,” Atoki said.
She, however, hinted that the council will meet all chief executive officers next week, to discuss how consumers’ complaints would be redressed.