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Impacts of Mobile Technology on Business

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Business processes and strategies have changed enormously over the past few years due to the latest tech inventions and solutions. Integration of several technological tools especially mobile technology have automated various business tasks and also made the business processes efficient and simpler to enhance the overall business process efficiency at the end.

Advanced mobile technology such as smartphones, laptops, mobile apps, responsive websites and wearable devices have totally transformed the way businesses run and operate. More and more businesses are employing mobile tech solutions in order to improve their operations with an intention to boost financial gains or tactical benefits.Mobile technology lets employees to take their offices with them whenever they visit a client, make a sales call or in a business meeting.

Impacts of mobile technology on businesses are myriad and here is how it can help your company to overcome communication issues, increase productivity and boost revenues.

Business Productivity

Productivity is the major focus of any corporation as it helps them boost their financial gains. A lot of mobile solutions are accessible that businesses can make use of not only to streamline different processes but to enable employees work more productively. Businesses that are using cloud storage solutions, allow their employees quick and easy access to required information and business data that they can easily access by using their mobile devices. Moreover, business solutions like online invoicing and accounting software enables businesses to manage their accounts and finances on their mobile devices while on the go. In results, they can accomplish more in less time to enhance overall business productivity and operational efficiency.

Enhanced Collaboration

Employees can work from their favorite locations these days. Advanced mobile technology has empowered small businesses and giant corporations to inflate their operations globally by hiring mobile employees from different territories. Employees can collaborate in real time with concerns by using their mobile devices and specific business solutions. Mobile devices are now coupled with high speed internet to facilitate people like fellow employees, customers, vendors and stakeholders, etc. in real time. Employees now can conduct teleconferences, online meetings and video calls to collaborate more effectively than ever before. This improved scope of enhanced collaboration and flexibility plays a vital role in the success of a business by making its employees more efficient and productive too.

Better Marketing Strategies

Due to the availability of modern mobile marketing solutions, a business can present its products or services on their mobile phones. Which means, customers can easily and quickly inquire about their favorite products like speedmaster either by using the mobile app of  a business or by browsing the responsive corporate website on mobile browser. Small businesses and big organizations are investing more money in mobile marketing tactics like responsive websites, mobile apps, social media and chatbots etc. to widen their reach. Companies are also working on personalized mobile marketing techniques to provide their customers with the right products or services whenever they search for something.

Improved Communication

Mobile technology is more than making calls and texts. Plenty of social media apps, instant messengers, project management solutions and collaboration tools are out there that companies can make use of to improve communication inside and outside the business. Smartphones and other mobile devices allow employees and other business concerns to stay connected even while on the go. The ease of business communication offered by texting, social networking and email has not only made communication inside the business easier but also has made the communication with customers easier than ever. In results, a business can build strong relationships within the company and outside of business by making use of the latest communication solutions.

Better Customer Service

Mobile technology has played a significant role in improving customer services. As everyone is using smartphones not only to make calls and text, but to surf the web as well when it comes to find useful details and information about products or businesses. That is the reason, businesses are focusing more on mobile technologies to provide their customers with great services and experience. Mobile responsive websites, mobile apps, social media platforms and chatbots are the great mobile tech solutions that any business can invest in to improve customer services. By using all these solutions and tactics, companies can keep their potential and existing customers engaged in best possible way.

 

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Zoho  Introduces Free Digital Invoice To Empower SMEs

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Zoho Corporation, a global technology company yesterday announced  its free online invoicing solution, ‘Zoho Invoice’ to further extend the company’s support for Small and Medium Enterprises (SMEs)
The Corporation’s Regional Manager, Africa, Mr Andrew Bourne, said in a statement  that the company’s decision reinforced its support for the SME community and would allow business owners to simplify billing and payment processes.
According to him, digital invoice also helps companies receive payments faster.
According to reports that digital invoice makes life easier.
It replaces the tedious processing of paper invoices and manual processes, with an innovative, simple, automatic and secured method of conducting businesses.
Bourne said that Zoho Invoice’s revenue growth had rapidly increased, demonstrating the need for a comprehensive invoicing solution to aid businesses from any industry to shift from manual to digital.
According to him, due to the pandemic, SMEs have decided to modernise their invoicing processes at an accelerated rate.
“We launched Zoho Invoice in 2008, with the goal of providing a fully customisable invoicing solution for businesses of all sizes; since then we have  grown to millions of users worldwide.
“Through the migration from paper-based invoicing to digital invoicing we have  seen the need for simplified billing to fit the customised needs of the SME community.
“Our roots are centred around helping the SME community which has supported Zoho from the beginning, and we understand the challenges that SME’s have had to undergo that were onset from the global pandemic.
“We hope offering Zoho Invoice for free continues to help businesses rebuild and grow amongst challenging times that they face today and for the future,’’ he said.
Bourne said that to continue the company’s support of the SME community, Zoho Invoice was also  offering advanced capabilities such as time tracking, auto recording of expenses and project billing,.

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NCC To Strengthen Judicial Collaboration In Tackling Telecoms Challenges

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The Nigerian Communications Commission (NCC), in a bid to further protect telecoms infrastructure in the country, has restated its commitment to continue to strengthen collaboration with judicial institutions in Nigeria.
Director, Public Affairs, NCC,Dr Ikechukwu Adinde, made this known in a statement yesterday in Abuja.
The statement said that the Executive Vice-Chairman (EVC) of the Commission, Prof. Umar Danbatta, gave the assurance during a courtesy visit by a delegation of the Kano State Judiciary to the NCC’s Kano Zonal Office.
Danbatta said that the Commission was doing everything within its regulatory mandate to enforce compliance among licencses as well as collaborating with stakeholders to protect telecom infrastructure.
He expressed regrets that some individuals indulged in willful damage of telecom infrastructure, vandalism, telecoms facility theft, and fibre optics cuts, among other crimes.
He said the criminal conspired to degrade the quality of service (QoS) in the country and, since the NCC had no prosecutorial power, the need to strengthen collaboration with the judicial arm of the government at all levels became expedient.
The EVC said that the recently-concluded NCC’s Judges Workshop held in Abuja, was a very important initiative of the Commission to continuously collaborate with members of the judicial arm of government.
He said that it was a good avenue toward updating the judiciary with the trends and regulatory dynamism of the sector with a view to improving their knowledge for effective dispensation of justice.
“NCC does not have prosecutorial power in criminal acts committed by the citizens and licencses which are inimical to the progress of the sector.
“We appreciate the ways and manners such criminal cases are being dispensed by the judiciary.
“This is a testimony to the kind cooperation NCC has been enjoying from the judiciary,” he said.
“The Commission will never fold its arms while unscrupulous citizens cause havoc on telecommunications infrastructure since that affects the quality of service innocent citizens enjoy.
“Therein lies the importance of the judiciary in the work that we have been assigned by the government to do.
“We very much appreciate this cooperation with the judiciary and we are committed to ensure that the cooperation grows stronger and stronger going forward,” the statement said.
The Chief Registrar of Kano State High Court of Justice, Alhaji Abdullahi Ado Bayero, who led the delegation, commended the efforts of NCC in fast-tracking digital transformation of governance and other sectors of the economy.
Bayero said that Judiciary, as a whole, had recognised the necessity and inevitability of digital justice system as well as full integration of ICT-based court system in the administration of justice.
He said that this position was well entrenched in the National Judiciary Information Technology Policy (NJITP), 2021, and was consistent with the NCC’s objective and strategic intervention to advance ICT knowledge and training for various public institutions in Nigeria.
“It is in line with the above that the Kano State Judiciary is determined to explore all necessary avenues and opportunities to integrate ICT-based court systems as well as digitised justice delivery systems.
“This is for efficient and effective administration of justice in the state and we request NCC’s intervention in this regard,” he said.

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Some Nigerians In Diaspora Still Rely On Fake News About Nigeria, FG Laments

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The Minister of Information and Culture, Alhaji Lai Mohammed, has insisted that some Nigerians in Diaspora still rely on platforms that peddle fake news and misinformation about Nigeria.
Mohammed also said that secessionist groups that are campaigning around the world for their causes have identified some Nigerians in Diaspora to propagate their fake narratives about the country.
The minister stated this when he received members of Nigerians in the Diaspora Organization (NIDO), UK Chapter, in Abuja, yesterday.He urged NIDO to seize the Initiative from those who are bent on painting Nigeria bad in the comity of nations, especially in the area of insecurity.
The minister also implored the organization to leverage its contacts in government circles, parliamentary groups and global think tanks in world capitals to help change the narrative and sweep the carpet off the feet of secessionist groups, insurgents and anarchists who are bent on pushing false narratives to portray Nigeria in a bad light.
Mohammed said, “I want to commend your patriotism and steadfastness, especially for this Initiative, which is aimed at shining a positive light on Nigeria, celebrating the country and contributing towards a better Nigeria. This is what patriots do, not badmouthing their country around the world.
“The Buhari administration considers Nigerians in Diaspora as critical stakeholders in the Nigerian project, hence has done the unprecedented by establishing the Nigerians in Diaspora Commission (NIDCOM), which has been doing a good job in coordinating and providing an organized system of collaborations of Nigerians in Diaspora.
“Thanks to the commission, issues affecting Nigerians in Diaspora have been receiving prompt attention. NIDCOM has also ensured that Nigerian in Diaspora are well informed about the activities of the government. It is therefore alarming and disappointing that some Nigerians in Diaspora still rely on platforms that peddle fake news and misinformation about Nigeria.
“Also, each time Mr. President travels outside the country, he has made the engagement with Nigerians in his host country a regular affair, just as we at the Federal Ministry of Information and Culture have always ensured that we interact with Nigerians when we travel outside the country for official purposes. Unfortunately, the avoidable division among Nigerians in Diaspora in some countries has hampered such engagements. But we will not relent in seeking out and engaging with patriotic Nigerians in Diaspora.
“It is in recognition of the relevance of Nigerians in Diaspora that the secessionist groups that are campaigning around the world for their causes have identified and are effectively using some of them (Nigerians in Diaspora) to propagate their fake narratives about the country, in addition to relying on their financial contributions to fund their nefarious activities. This is disheartening.
“I, therefore, want to use this opportunity to appeal to NIDO to seize the Initiative from those who are bent on painting Nigeria bad in the comity of nations. Yes, we have challenges, especially in the area of insecurity. But this administration has not only acknowledged these challenges, it is earnestly tackling them. I am bold to say that no government in the history of this country has done so much with so little.
“Instead of contributing their own quota to these efforts, all you hear from a section of Nigerians in the Diaspora and their allies back home are fake narratives and untrue allegations of religious persecution, political marginalization, human rights abuses, etc. These are baseless and false.
“As an organized and well connected group, I implore NIDO to leverage its contacts in government circles, parliamentary groups and global think tanks in world capitals to help change the narrative and sweep the carpet off the feet of secessionist groups, insurgents and anarchists who are bent on pushing false narratives to portray Nigeria in bad light. I have no doubt that you will take this call seriously and do everything in your power to change the narrative for the better.
“On our part as government, we are currently re-engineering and ramping up our diplomatic efforts to counter and reverse the narrative, in addition to countering pervasive anti-government propaganda.”

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