Subscribers Task FG On Poor Telecom Service


The Federal Government has been called upon to address the issues surrounding tele subscribers in the country.
Some subscribers who spoke with The Tide, Wednesday in Port Harcourt, said that since subscribers were the major stakeholders in the telecommunication industry,attention should be paid to their plight.
A subscriber, Mrs Mary Ann Didia, noted that consuption was one of the major factors propelling the growth of the industry in Nigeria.
She recalled that reports in Nigeria said that the country had up to 150 million telecom users and ought to be given adequate attention.
Didia regretted that the concerned authorities were not disturbed that subscribers in the country got less than what they paid for in each transaction.
Another subscriber Otuosro Anyawa, who admitted that telecommunication subscribers in the country contributed to the development of the industry, said that they received the worst service in terms of consumers’satisfaction.
He was of the view that subscribers’ interest should top the priority of the Federal Government and its agents.
Anyawa maintained that if subscribers were given the needed attention telecommunication providers in the country would be on their toes.
Also speaking, Mr Victor Onwu, blamed telecommunication regulatory bodies over what he described as enjoyment of the business environment in Nigeria.
He was in doubt whether telecom providers could enjoy similar business environment in some other African countries.
Others were of the view that the Consumer Affairs Bureau of the Nigeria Communication Commission (NCC)should rise up and do the needful.
According to them until such was done, subscribers in the country would continue to enjoy less service for their pay.
It would be recalled that since the advent of mobile telecommunication in Nigeria subscribers are yet to enjoy the benefit of their pay as the system is always clouded with untold challenges.