Connect with us

Oil & Energy

NERC Receives 47,127 Consumers’ Complaints In Three Months

Published

on

From Left: Former Vice Chancellor, Prof. Joseph Ajienka, Chairman, Society of Petroleum Engineers, Nigeria Council, George Kalu, and former Presidential Adviser on Petroleum Resources, Dr Emmanuel Egboga, at the 5th Oloibiri Lecture Series and Energy Forum, in Abuja recently

From Left: Former Vice Chancellor, Prof. Joseph Ajienka, Chairman, Society of Petroleum Engineers, Nigeria Council, George Kalu, and former Presidential Adviser on Petroleum Resources, Dr Emmanuel Egboga, at the 5th Oloibiri Lecture Series and Energy Forum, in Abuja recently

The Nigeria Electricity
Regulatory Commission (NERC) has disclosed that consumers across the nation made 47,127 complaints against the eleven electricity distribution companies (DISCOs in the country within the last quarter of last year alone.
The acting Chief Executive Officer  of NERC, Dr Anthony Akah, was quoted to have made the disclosure while declaring open a training workshop on customer complaints handling organized for staff of the Abuja Electricity Distribution Company (AEDC) at Keffi, Nassarawa State.
Akah, who charged the DISCOs to find ways of bringing to the bearest minimum the high rate of complaints by their customers, noted that the high number of complaints was an obvious indication of customers’ increasing dissatisfaction with the Nigerian Electricity Supply Industry (NESI).
The Head of Public Affairs Department, Dr Usman Abba Arabi, in his statement, quoted the acting Chairman of NERC as saying that, “it is critical that DISCOs should be alive to their duties of prompt resolution of complaints to ensure improved customer service satisfaction”.
According to him, doing so, would not only win the confidence of the customers for their service provider but would also enable customers’ benefit from gains of the privatisation of the power sector.
The NERC boss stated that, the commission in line with its enabling act, had put in place the necessary guidelines and regulations to assist the service providers in rendering efficient and effective service to their customers.
Akah, however, launded AEDC management for organizing the training for its staff and advised participants to see the training as an opportunity to be better equipped in the discharge of their duties.
The Tide reports that participants were taken through relevant regulations pertaining to customer complaints handling.

 

Chris Oluoh

Print Friendly, PDF & Email
Continue Reading

Oil & Energy

Ex-Lawmaker Volunteers For Petroleum Sector Deregulation 

Published

on

An ex-lawmaker, Sen. Ben Murray Bruce, has announced that he is willing to serve as a volunteer in deregulating the country’s petroleum sector.
This follows the ex-lawmaker’s faulting of Nigeria losing over N5trilion annually as a result of fuel subsidy.
Bruce, who represented Bayelsa East Senatorial District in the 8th Senate, on his verified Twitter handle, decried what he described as ignorance and ineptitude of government agencies responsible for fuel subsidy.
“We cannot keep losing five trillion naira annually. I am able and willing, and I volunteer myself to lead the team to deregulate our petroleum sector.
“I will execute this flawlessly such that no Nigerian will be on the street protesting.
“The ineptitude and ignorance of the government agencies responsible for this are mind-boggling,” Bruce tweeted.

Print Friendly, PDF & Email
Continue Reading

Oil & Energy

Stakeholders Urge FG To Shift From Fossil Fuel

Published

on

Stakeholders in the extractive industry have said that as a fossil fuel dependent country, Nigeria must develop its own strategy to engage in shifting global focus away from oil.
This was the conversation at a recent one day capacity building workshop for media and Civil Society Organisations in Nigeria, organised by the Centre for Journalism Innovation and Development, through its Natural Resource and Extractive Programme, in partnership with Natural Resource Governance Institute.
The hybrid workshop, themed, “Oil Dependency in Nigeria: Imagining a Future Beyond Oil”, had over 50 participants, including journalists from the extractive sector, CSOs, and social media influencers in attendance.
The workshop, according to the organisers, was geared towards improving the understanding of oil dependency and the nexus with energy transition to better communicate the impact on Nigeria and the Nigerian economy.
Senior Officer, NRGI, Ms. Tengi George-Ikoli, explained that Nigeria was at a critical point in its development, hence as a fossil fuel-dependent country, it is important that Nigeria develops its own strategy to engage the shifting global focus away from oil.
“Nigeria must develop its own medium to long term strategy to mitigate the likely export and government revenue losses from a shrinking market base as these countries look to reducing oil reliance beyond 2030.
“Nigeria must make strategic decisions in the way it spends its limited revenues, take economic diversification more seriously, leveraging regional and global opportunities beyond oil, and including new frontier possibilities available in the green economy”, she said.
Also, Deputy Director, Development Practice, CJID, Mr. Akintunde Babatunde, said as energy transition persists globally, Nigeria as a monolithic fossil fuel dependent economy has to prepare for what the shift to cleaner energy sources means for its economy.
“Data is pointing us to the fact that Nigeria will likely lose a majority of its foreign exchange earnings and revenues for both the federal and subnational government.
“In fact, it is already happening, because Nigeria is at a critical point in its development process, it is important for professionals to discuss the way forward on how the decisions we make as a country are more important now than ever”, he said.
Earlier, the Acting Executive Director at CJID, Tobi Oluwatola, harped on the need for capacity building for the media and CSOs, noting that they are in the best position to enlighten the public from an informed perspective.
“It is time for Civil Society Organisations, journalists, and policy experts to have this discussion, most especially as Nigeria plans to achieve net zero by 2060. There is a need for CSOs to be empowered with the right skills to be able to do the right advocacy and accountability work in Nigeria”, he stated.

Print Friendly, PDF & Email
Continue Reading

Oil & Energy

Nigeria To Construct Gas Pipeline To Europe Through Morocco

Published

on

Nigeria has given the state-run Nigerian National Petroleum Corporation Limited (NNPC) the greenlight to implement a deal on construction of a gas pipeline to Europe through Morocco.
This follows reports of surging demand for African energy supplies from the EU that is seeking to wean itself of dependence on Russian oil and gas.
“This gas pipeline is to take gas to 15 West African countries and to Europe and through Morocco to Spain and others,” said the Minister of State for Petroleum Resources, Timipre Sylva.
“It is only after the engineering design of the pipeline has been made that we will know exactly (what) the cost of the pipeline will be. When that time comes, we will be talking about funding,” he added.
Nigeria is a member of the Opec group of major oil producers and has huge gas reserves – the largest proven reserves in Africa and the seventh largest globally.
On May 30, Tanzania transported 60,000 tonnes of coal to the Netherlands.
Last month, Botswana’s President, Mokgweetsi Masisi, said European nations had “flooded” his country with requests to supply coal.

Print Friendly, PDF & Email
Continue Reading

Trending