AEDC Invests N2bn To Improve Service Delivery


The management of
Abuja Electricity Distribution Company (AEDC) says it has invested N2 billion to improve its network assets and infrastructure to enhance effective quality service delivery to its customers.
The company’s Head of Client Relationship and Customer Services, Dr Balami Halidu-Arhyel, announced this in an interview with newsmen in Lafia.
He said that the company was doing its best to ensure quality service delivery to its customers and called for their support to achieve its desired quest for constant power supply.
Halidu-Arhyel gave an assurance of improved power generation nationwide, adding that electricity consumers would soon notice further leap in power supply.
He further expressed the company’s readiness to ensure transparent and fair billing system in addition to improved service delivery to consumers.
“In order to ensure improved service delivery, AEDC has invested about N2 billion to improve network assets and infrastructure for the overall development of the country.
“We are doing our best to improve quality service delivery but lack of willingness on the part of some of our customers to pay for electricity; theft of energy and vandalism of equipment are some of the major challenges confronting the company.
“AEDC has established a call centre that is operational 24 hours every day through which customers can now channel their complaints for speedy action by the company.
He also appealed to consumers to regularly pay their electricity bills to avoid disconnecting their sources of supply.