Business
Stakeholders Lament Online Shopping Hiccups
Stakeholders in Nige
rian business community have expressed dissatisfaction over seeming challenges that have been recorded on the on-line shopping, especially as they relate to fraud.
The stakeholders alleged that some Nigerians who are eager to shop online are usually, faced with a number of challenges especially as they relate to frauds.
Speaking to Journalists on the online business, Ijeoma Agu, an Enugu-based lawyer, expressed reservations about online shopping, alleging that some of the articles of trade might not look as good as they were portrayed online.
“Most online products usually do not appear the way they look on the internet after delivery, it is a way of deceiving people to buy goods that have stayed long on the shelf”, she said.
Similarly, Mr Paschal Okafor, a website development consultant, said that most Nigerians who were eager to shop on-line usually faced a number of challenges.
He noted that the major challenge related to the erroneous stereotype of Nigerians as fraudsters, pointing out that this had led to rejection of debit/credit cards with Nigerian addresses by some online shopping stores.
“Even when your debit/credit card is accepted, a long chain of verification processes follows, especially for a first-time shopper.
“This can be very frustrating to Nigerian Online shoppers, but it is a cross we will have to carry for now unless, of course, we re-brand,” Okafor said.
One other major complaints of the people about the e-commerce is the problem relating to network failure, which according to Humphrey Oti, an estate surveyor, can cause delay or failure in transaction.