Business
CBN Warns Customers Against Fake Products, Services
The Central Bank of Nigeria
(CBN) has appealed to customers of banks in the country to be critical of products and services presented by the banking community.
A Deputy Manager of the apex bank, Mrs Ifechukwu Chiobi, made the appeal in Enugu during a Consumer Sensitisation Workshop on Financial Literacy organised by the CBN.
She said the banking environment was awash with products and services that could be misleading.
She added that customers needed to make informed choices before dabbling into any of such services.
“The relationship between banks and customers is contractual under the law and you will be held responsible for certain actions you take.
“As customers, you are not to allow infringements on your rights and you will be held responsible for certain actions you take,” she said.
Chiobi, who spoke on “Rights and Duties of Bank Customers”, said that it was the duty of customers to get detailed information on available services.
“So, you need to ask indepth questions before going in for any product or service no matter how stupid your banker thinks such questions are.
“Such products or services may have hidden clauses which you may not have seen and they will turn back to haunt you in the future.
“You have the right to choose what you want and if you choose wrongly you will regret it,” she said.
Chiobi said that the CBN was poised to protect customers from undue exploitation by their banks.
Meanwhile, the Director, Consumer Protection Department of the apex bank, Hajiya Umma Dutse, said the financial inclusion policy of the CBN was a major factor to economic growth.
Dutse, who was represented by Hajiya Khadijat Kasim, said that the policy was aimed at making Nigeria one of the top 20 economies of the world by the year 2020.
“A major component of this strategy is the Financial System Strategy 2020, geared towards ensuring stability,” she said.
She said the CBN hosted a meeting of regulators from 20 developing economies in 2011 and made commitments to reduce the number of Nigerians excluded from the formal financial system.
“This idea to reduce the number of those excluded from the system from 46.3 per cent to 20 per cent by the year 2020 resulted in the launch of the National Financial Inclusion Strategy (NFIS),” she said.
Dutse said that the NFIS placed priority on financial literacy by bank customers.
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NAFDAC Decries Circulation Of Prohibited Food Items In markets …….Orders Vendors’ Immediate Cessation Of Dealings With Products
Importers, market traders, and supermarket operators have therefore, been directed to immediately cease all dealings in these items and to notify their supply chain partners to halt transactions involving prohibited products.
The agency emphasized that failure to comply will attract strict enforcement measures, including seizure and destruction of goods, suspension or revocation of operational licences, and prosecution under relevant laws.
The statement said “The National Agency for Food and Drug Administration and Control (NAFDAC) has raised an alarm over the growing incidence of smuggling, sale, and distribution of regulated food products such as pasta, noodles, sugar, and tomato paste currently found in markets across the country.
“These products are expressly listed on the Federal Government’s Customs Prohibition List and are not permitted for importation”.
NAFDAC also called on other government bodies, including the Nigeria Customs Service, Nigeria Immigration Service(NIS) Standards Organisation of Nigeria (SON), Nigerian Ports Authority (NPA), Nigerian Maritime Administration and Safety Agency (NIMASA), Nigeria Shippers Council, and the Nigeria Agricultural Quarantine Service (NAQS), to collaborate in enforcing the ban on these unsafe products.
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