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Customer Demands Fresh Payment From Bank

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A woman, who mysteriously lost her money after making a withdrawal from the bank in Jos last Wednesday is disputing what she received from the cashier and demanding fresh payment.

Mrs Justina Andrew, a confidential secretary with Plateau Teachers’ Commission, claimed that N657,000 that she withdrew from the bank turned into a big stone shortly after she left the banking hall.

“Diamond Bank has to give me my money because I have not gone far from the bank when I discovered that what they gave me was a big stone and not money,’’ Andrew said.

She claimed that the money was sent by her son, Murgak, for his ongoing building project but that on withdrawing the money she turned to a shop beside the bank to buy a wrapper in company of her two daughters-in-law.

She claimed Murgak had instructed her to buy any good wrapper of her choice with part of the money.

“It was at the point of paying for the wrapper that we discovered the mystery. We immediately rushed back to the bank and confronted the cashier that paid the money to me.

“To our surprise, the cashier said he knew nothing about what I was saying. I repeated myself but he told me that there was nothing he could do about it,” Andrew said.

She demanded to see the branch manager of the bank but was told he was not available.

She said that when she went back to the bank on Thursday, she was told that the manager was not yet available.

“I am taking up the matter to the police because the bank seems not to be keen at hearing my plight and predicament, “ she threatened.

“My daughters-in-law were with me when I withdrew the money. It was even one of them that was carrying the money while I led the way to the shop,’’ she said.

She claimed that when the incident happened, she and her daughters-in-law were left with nothing on them, adding that “it was a Good Samaritan that gave us transport fare to go home.“

In his reaction, Mr. Nnamdi Chime, the Branch Manager of Diamond Bank, dismissed the claim, saying, “what we pay is money and not stones.

“If the woman had a problem outside the bank after the withdrawal, it is none of our business.

“Thank God she testified to the fact that she was paid her money but for her to come back with that kind of story is not fair, particularly to the corporate image of our bank.”

Chime advised the public to be careful whenever they made bank withdrawals so as not to allow miscreants to take advantage of them.

When contacted, the Police Public Relations Officer, Mr. Emmanuel Abuh, said that the incident had not been reported to the police command.

“As I am talking to you now, no such report has reached my office, except she reported it to the ‘C‘ Division at the City Centre, Terminus, “ Abuh said.

Reports say that Andrew’s case is the second after the one that involved St. Mary’s Parish, Hwolshe, Jos when the church cashier brought money to another commercial bank and it allegedly turned into bundles of papers before she deposited it.

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NPA Assures On Staff Welfare 

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The Managing Director, Nigerian Ports Authority (NPA), Dr. Abubakar Dantsoho, has said the management will continue to accompany its port infrastructure  and equipment  modernization drive  with the development of the welfare of its personnel.
Dantsoho made the disclosure recently while responding to the commendation by the Maritime Workers Union (MWUN) and the senior Staff Association of Statutory Corporations and Government-Owned Companies (SSASGOC) on the  clearing  of the age-long problem of employee stagnation, when the union paid him a courtesy visit at the Authority’s headquarters in Lagos.
A Statement by NPA’s General Manager Corporate & Strategic Communications, Mr. Ikechukwu Onyemekara, quoted Dantsoho as saying,  “our Port infrastructure and equipment modernization drive will go hand-in-hand with continuous staff welfare improvement”.
The NPA MD disclosed that human capital development constitutes the key strategy for creating and sustaining superior performance under his watch, adding that “talent development constitutes a critical success factor for the actualization of the big hairy audacious goals we have set for ourselves especially in the area of Port competitiveness.
“The only way we can meet and indeed exceed stakeholders’ expectations is to deepen the competencies of our human resources assets and boosting their morale.”
Speaking further, Dantsoho commended the Honourable Minister of Marine & Blue Economy, Adegboyega Oyetola, for approving the strategic proposal of the Dantsoho-led Management team that solved the over a decade-long problem of lack of promotion that had fuelled industrial disharmony.
“I must specially appreciate our amiable Minister for graciously approving the multi-pronged stratagem we deployed that cleared all outstanding cases of employee stagnation by conducting examinations in one fell swoop and instituted timelines to forestall a recurrence of such anomaly”, he sad.
Speaking on behalf of the joint maritime labour unions, the President  of Senior Staff Association of Statutory Corporations & Government-Owned Companies (SSASCGOC), Comrade Bodunde stated, “In addition to clearance of the backlog of stagnated promotions, we also wish to express our appreciation for the increase in productivity bonuses, provision of end-of-year welfare packages for staff, and the revision of the Financial Guide to the Condition of Service, which now addresses our members’ concerns about inflationary pressures.”
Nkpemenyie Mcdominic, Lagos
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ANLCA Chieftain Emerges FELCBA’s VP

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National Secretary of the Association of Nigerian Licensed Customs Agents (ANLCA), Elder Olumide Fakanlu, has been elected Vice President of the Federation of ECOWAS Licensed Customs Brokers Association (FELCBA).
The election took place during the FELCBA Congress, held from Tuesday, June 17th to Thursday, June 19th, 2025, in Freetown, Sierra Leone.
Fakanlu’s emergence as Vice President marks a significant achievement for Nigeria within the regional customs brokerage community.
Apart from Fakanlu, Secretary of the Seme Chapter of ANLCA, Austin Nwosu, was also elected, securing the role of Secretary of Relations with Institutions.
The Nigerian delegation played an active role in the congress, with Michael Ebeatu nominated as a member of the electoral officer team, ensuring a fair and transparent election process.
The three-day congress concluded with delegates undertaking a visit to the Sierra Leone Port, offering insights into the host nation’s maritime operations, followed by a recreational trip to the Tokeh Beach.
The newly elected executives are expected to lead FELCBA in its efforts to harmonize customs brokerage practices, promote trade facilitation, and advocate for the interests of licensed customs brokers across the ECOWAS sub-region.
Nkpemenyie Mcdominic, Lagos
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NSC, Police Boost Partnership On Port Enforcement 

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In a bid to enhance more enforcement in the nation’s Port, the Nigerian Shippers’ Council (NSC) has reaffirmed its commitment to stronger inter-agency collaboration with the Nigeria Police Force (NPF).
The Council said the collaboration is aimed at enhancing stronger enforcement, compliance and improve operational efficiency across Nigeria’s ports.
Executive Secretary/Chief Executive Officer of  NSC, Dr. Pius Akutah, made this known during a visit to the  Inspector-General of Police, Dr. Kayode Adeolu Egbetokun, at the Force Headquarters, Abuja.
The visit, which he said, focused on strengthening institutional synergy, comes in the wake of growing responsibilities for the NSC under the newly created Ministry of Marine and Blue Economy.
Akutah emphasized the critical role of security agencies in supporting port operations and ensuring regulatory compliance.
He called for the posting of police officers to assist the Council’s monitoring and enforcement teams at key port locations including Lagos, Warri, Onne, Port Harcourt, and Calabar.
“The posting will complement the activities of our revived task teams and enhance our ability to enforce standards across the maritime logistics chain”, he said.
Earlier, the Inspector-General of Police, Dr. Egbetokun, assured the Council of the Force’s readiness to continue supporting the growth of the maritime sector.
The IGP acknowledged that compliance enforcement is essential to the successful implementation of Nigeria’s Blue Economy objectives.
“The NSC and NPF are expected to deepen collaboration in the months ahead, with a shared focus on building a secure, efficient, and competitive port environment”, to the IGP emphasized.
Chinedu Wosu
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