Business
CPC Seeks Redress Desks For Supermarkets
The Consumer Protection Council (CPC), has tasked operators of supermarkets to establish consumer redress desks in their shops to handle complaints from customers.
Its Director-General, Mrs Ify Umenyi, gave the directive at a stakeholders’ meeting in Abuja on Tuesday.
She said that such a mechanism would enable the resolution of disputes within the ambit of the law.
“Most shops do not have a good consumer redress mechanism, evidenced by cases the council handles.
“A good redress mechanism would easily avail the consumer of redress where there are issues with the product bought.’’
Umenyi said the council had noticed that some supermarkets stocked goods which had no form of labeling to provide the consumer with adequate information before purchase.
She told operators that products must be appropriately labeled as required by the National Agency for Food, Drug Administration and Control (NAFDAC) and the Standards Organisation of Nigeria (SON).
She advised consumers to demand for receipts after purchase as the receipts described the products bought, price sold, date/time of purchase and name and details of the retailer.
Umenyi urged consumers to avail themselves of warranties on products bought in times of complaints.
“The law provides for manufacturer’s warranty and in some cases, retailers’ warranty.
“In the case of the former, the exercise of consumers’ rights under these warranties must necessarily be done through the retailer.
According to the director-general, it is no excuse for the retailers to claim that they only sell the goods and do not manufacture them.
“They must be the middle man in all situations, it must be noted that where consumers have an assurance of support when a product is faulty, there is likely to be a patronage of the same shop.’’
Also, Mr Yakubu Umar, the Desk Officer of SON’s Conformity Assessment Programme (SONCAP), said the supermarkets must obtain SONCAP certificates before importing anything.
Responding, Mr Salman Mohammed, the Manager of Electronics, “Sahad Stores’’, said there was need for consumers who return goods on warranty grounds not to abuse the privilege.
He said that some customers returned goods they had mismanaged and request an automatic change.
Mohammed said there was need for the supermarkets to be given time to return such goods to the manufacturers.
In his contribution, Mr Mattew Agbi, a representative of “Park n Shop’’, complained that some customers change their minds after purchasing a product and demand for change without any defects on the products.
Agbi called for proper education of consumers on warranty rights to enable them understand and abide by the terms.
Business
Food Vendors, Others Relocate To New Site At PH Airport
The raging controversy between the Port Harcourt International Airport Management and restaurants/canteen operators and theirallies over relocation has been brought under control, as the operators have commenced relocation to their structures at the new site.
Recall that there had been serious feud over a directive by the Manager of the airport, Mr. Michael Area, for food vendors and their allies to relocate to the new site.
They insisted that the new site was too distant and hence, would negatively affect patronage from customers, with possible loss.
They further also insisted that it wouldcost them much money to put up another structure, given the economic situation in the country, since the airport management did not build any structure for them, apart from providing the empty land they have to also pay for.
The situation had led to flexing of muscles, which made the Airport Manager to order for sealing of all shops, resulting in scarcity of food, as airport users could not find a place to eat, apart from the only Genesis fast food spot available.
As at last Friday, The Tide observed that most of the food vendors had transferred their structures to the new place, and had started doing business there already.
Meanwhile, customers have started settling down at the new location as they were seen patronising shops for foods and drinks, in spite of the distance.
Few of the remaining structures at the old site, The Tide further gathered, will also be removed as quickly as possible, and the owners are making efforts to get funds for the job to be done.
One of them, Mrs Aka Love explained that she was going to relocate to the new place before the end of March.
Currently, business activities at the old site have come to null, as the place which was usually a beehive of food, drinks and relaxation, has completely winded down.
By: Corlins Walter
Business
MOWCA Strengthens Maritime Crime Prevention
Secretary General of the Maritime Organisation of West and Central Africa (MOWCA), Dr. Paul Adalikwu, has stepped up interaction with the United States Government to lift restrictions placed on some member countries allegedly implicated in illicit shipping activities.
Adalikwu, who led a delegation from the MOWCA Secretariat to the US Embassy in Abidjan for a first leg of the strategic consultation aimed at promoting seamless participation of MOWCA countries in international trade within the global maritime space, reiterated the organisation’s commitment to the best ethical and lawful maritime practices.
Addressing the U.S Ambassador to Côte d’Ivoire, H.E Mrs Jessica Davis Ba, the MOWCA SG stated the organisation’s interest in promoting the International Ship and Port facility Security (ISPS) code which aims at enhancing security of vessels and their ports of call.
He expressed the commitment of MOWCA in promoting environmentally friendly, safe and cost effective shipping without any encumbrance that may limit the economic potential of member countries.
Dr Adalikwu recalled that at the instance of the U.S. Department of State invitation, MOWCA participated in the 2023 Registry Information Sharing Compact (RISC) Conference in Larnaca, Cyprus, on February 28–March 1, 2023, and a virtual meeting held on June 6 2023, with Mrs Jennifer Chalmers, Officer in change of Counterproliferation Initiative.
He recalled The U.S. DOS willingness to support MOWCA’s effort for preventive maritime security through the establishment of the Center for Information and Communication (CINFOCOM) with the aim to ensure a maritime situational awareness domain within MOWCA’s member states’ waters.
He added that MOWCA under his watch is committed to training and retraining of maritime practitioners and experts to enhance the human capital capabilities of member states.
The CINFOCOM will help prevent transnational crimes committed at sea like sanctions evasion by North Korea and other state actors, who exploit poor enforcement due diligence by ship open registries to circumvent United Nations and U.S. trade restrictions.
By: Nkpemenyie Mcdominic, Lagos
Business
Nigeria’s Public Debt Hits N97.3trn – DMO
The Debt Management Office (DMO) has hinted that Nigeria’s public debt increased by 10.7 per cent from N87.87 trillion in the third quarter of last year, to N97.34 trillion as at December 31, 2023.
DMO, in an update data released last Friday, said the increase in the debt stock was largely due to new domestic borrowing by the Federal Government to part finance the deficit in the 2024 Appropriation Act and disbursements by multilateral and bilateral lenders.
The office noted that the N97.3 trillion public debt comprises of domestic debt of N59.12 trillion and external debt of N38.22 trillion. The sum of $3.5 billion was used to service external debt during the review period.
“Nigeria’s Public Debt Stock as at December 31, 2023 was N97.34trillion or $108.229 billion. This amount comprises the domestic and external debt stocks of the Federal Government of Nigeria (FGN), the 36 States Governments, and the Federal Capital Territory (FCT).
“There was an increase of N9.43 trillion over the comparative figure for September, 2023, which was largely due to new domestic borrowing by the FGN to part finance the deficit in the 2024 Appropriation Act and disbursements by multilateral and bilateral lenders.
“At N59.12 trillion, total domestic debt accounted for 61 percent of the total public debt stock, while external debt at N38.22 trillion accounted for the balance of 39 percent.
“Consistent with the debt management strategy, Nigeria’s external debt stock was skewed in favour of loans from multilateral (49.77 percent) and bilateral lenders (14.02 percent) or total of 63.79 percent which are mostly concessional and semi-concessional.
“Whilst the DMO continues to employ best practice in public debt management, the recent and on-going efforts of the fiscal authorities to shore up revenue will support debt sustainability”, DMO stated.
By: Corlins Walter
-
Politics4 days ago
Port Harcourt Ring Road Remains Our Signature Project – Fubara
-
Focus4 days ago
The Belligerent Rantings Of Tony Okocha
-
News2 days ago
SERAP Calls For Legal Framework For Human Rights
-
Politics2 days ago
Soludo’s Performance Assessment, APGA Tackles LP Chieftain
-
Politics2 hours ago
LP Re-Elects Abure As National Chairman
-
Oil & Energy4 days ago
Savannah To Take Over Stubb Creek Field in Nigeria
-
News4 days ago
IYC Debunks Report Of Planned Attack On Military Across N’Delta
-
Niger Delta4 days ago
RISA Boss Okays Fubara’s Human Capital Development Initiative