Business
Stakeholders Seek Use Of Online Business Platforms
Stakeholders in the travel, tourism and hospitality sectors have called on online service business solution providers to articulate a common point of convergence for greater service delivery backed by technology.
The forum organised by trade blazers called for greater deployment of online business platforms for enhanced productivity competitiveness, business niche and improved revenue base in the dynamic yet ever demanding global economic climate.
They reasoned that until players in the sector embrace wholesale the platform in their daily operations, they stand to lose out in the global business arena where competition is keen.
Mr. Femi Adefope managing director of HRG Nigeria, in his key note address admonished them to maximise the benefits of opportunity provided by the show to learn new things on how to reposition their businesses for enhanced productivity and improved revenue base.
Adefope said “about 33 per cent of the global tourism business came from online, making, it the travel operators single biggest sales channel in 2009”. Just as he expressed optimism that the trend will improve in subsequent years.
Quoting relevant authorities, Adefope noted “Agencies looking to grow their business will need to invest in strategies new that will give them a competitive edge in the future”.
Apart from Adefope, other resource persons at the show that took place in Lagos include, Linka Glover – Akpey, Nii Okai Aryee both of Amadeus, Karien Bornheim, MD/CEO of South Africa Business solution (FABS); Miss Lola Adefope, also of HRG Nigeria and Gabriel Olowo from Sabre.
They spoke on a wide range of topics relevant to the need for Nigeria service providers to be proactive in their business operations by embracing online platforms for enhance efficiency in service delivery and improve turn over.
Mr. Seyi Jawando project coordinator, while explaining the rationale behind the show, said globally, the face of travel and tourism is constantly changing.
He added that travel has not only been a user of technology, it has also become a driving force in advancing technological development.
“A wide variety of evolving technologies affect professional practices and consumer behaviour in travel, hospitality, distribution, destination marketing, sites and attractions management”, he said.
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