The Nigerian Communications Commission (NCC) has called on stakeholders in the digital finance sector to protect consumers from financial losses.
\nThe Executive Vice Chairman (EVC) of NCC, Prof. Umar Danbatta, made the call at the 2022 World Consumer Rights Day, celebrated yesterday in Abuja.
\nDanbatta said the call was necessary because more persons were into banking, insurance, and investment management digital services.
\nHe said: Fair Digital Finance, which is the theme of this year\u2019s World Consumer Rights Day, called for stakeholders to do more in protecting consumers from losses.
\n\u201cThese challenges of adapting to digital platforms for transactions are further worsened by unscrupulous people that exploit consumer vulnerabilities for illicit gains.
\n\u201cAll stakeholders have the responsibility to protect consumers against losses on account of their adopting digital platforms; they should enjoy the protection as obtained on the legacy platforms,\u201d Danbatta said.
\nHe added that in spite of the challenges, the commission would ensure more Nigerians had access to digital platforms.
\nHe said with a robust infrastructure, the country would achieve over 80 per cent of digital inclusion in the next four years.
\n\u201cAs we address the threat and challenges to those that are already connected to digital finance, the Commission is mindful of those that are yet to be connected because of coverage issues.
\n\u201cAs many as 35 million Nigerians are yet to have access to telecommunications services and by implication, they lack access to digital financial services.
\n\u201cThis situation denies these Nigerians access to digital financial inclusion. It is a challenge that is attributable to the inadequacy of both wireless and fibre connectivity infrastructure.
\n\u201cThe fact remains that more citizens will embrace the digital financial culture when they have access to telecom services in the distant, isolated, unserved, and underserved communities where they dwell,\u201d he said.
\nThe EVC revealed that the commission would soon establish Telecom Consumer Assistance, Resolution and Enquiries (TELCARE) Desk, at strategic locations across the country, to provide information to telecom consumers.
\nEarlier, the Board Chairman of NCC, Prof. Adeolu Akande, said the theme of this year\u2019s celebration was apt because the increasingly high speed of digitalisation of financial services.
\nAkande said more inclusions had thrown up many challenges for consumers as they navigate the new financial services landscape.
\nThe Country Director, Save the Consumer, Mr Aliyu Ilias, commended the NCC and urged it and other regulators to check and investigate activities of online loan providers nationwide.
\nDr. Christopher Nwanoro, President, National Disability Empowerment Forum (NADEF) applauded the NCC for its inclusion of persons with disabilities in Nigeria.
\nNwanoro also sought the Commission\u2019s support to produce a user-friendly telecom manual, especially in form of braille to assist consumers living with disabilities.
\nThe Tide\u2019s source reports that the event also featured debates for secondary schools and roads works in all its zonal offices.<\/p>\n","protected":false},"excerpt":{"rendered":"
The Nigerian Communications Commission (NCC) has called on stakeholders in the digital finance sector to protect consumers from financial losses. The Executive Vice Chairman (EVC) of NCC, Prof. Umar Danbatta, made the call at the 2022 World Consumer Rights Day, celebrated yesterday in Abuja. Danbatta said the call was necessary because more persons were into […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[67],"tags":[],"class_list":["post-289725","post","type-post","status-publish","format-standard","hentry","category-icttelecom"],"_links":{"self":[{"href":"https:\/\/www.thetidenewsonline.com\/index.php?rest_route=\/wp\/v2\/posts\/289725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thetidenewsonline.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thetidenewsonline.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thetidenewsonline.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thetidenewsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=289725"}],"version-history":[{"count":1,"href":"https:\/\/www.thetidenewsonline.com\/index.php?rest_route=\/wp\/v2\/posts\/289725\/revisions"}],"predecessor-version":[{"id":289727,"href":"https:\/\/www.thetidenewsonline.com\/index.php?rest_route=\/wp\/v2\/posts\/289725\/revisions\/289727"}],"wp:attachment":[{"href":"https:\/\/www.thetidenewsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=289725"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thetidenewsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=289725"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thetidenewsonline.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=289725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}