Online Trade Guarantees Quality, Sincerity – FCT Residents

Some Federal Capital Ter
ritory (FCT) residents say they prefer to purchase items online for quality, convenience and sincerity in the process of transaction.
Some of the residents, who spoke with newsmen in Abuja on Tuesday, said purchasing items online saved the customer valuable time.
However, others said they preferred to purchase their items in the open market or shop rather than online.
According to them, most items purchased online are inferior and of substandard quality.
Mrs Jennifer Okon, a teacher said she had busy work schedule and purchasing items online made it easier for her.
“I work most times round the clock in a day, and some weekends I still have family needs to attend to.
“Purchasing my stuff online is more convenient for me, because I have an easy transaction which is normally delivered at my door step.
“When buying items online, you have the sincerity and genuineness in the process of transacting the business, which is rare in an open market.
“Online, the buyer is exposed to a variety of products on one site or location and you will not have to walk round a market before you buy an item of your choice.”
Okon, however, said that there were a few times items purchased online were of low quality.
“Although buying things online is good, but at times you cannot ascertain the originality of the product you are buying.
“The items can be an inferior product and sometimes you can order for something and they will deliver another item to you,” Okon said.
Miss Doyin Olaleye, a banker said she had confidence in items purchased online compared to the ones from an open market.
Olaleye alleged that dealers in an open market were not sincere with their products, adding that one could hardly return any faulty product after purchase.
“Buying my clothing and accessories online saves me time of walking round the market looking for what to buy.
“There is nothing I hate so much than walking round market to price items.
“Items that I even buy online are durable products, so why will I waste my time going to the market?
“In most cases, you cannot return an item you purchased in an open market if you notice an issue; in fact they can even deny that you bought such an item from them.”
She also said that companies that sell items online had “return policy”, adding that a customer could return an item if not satisfied with the product they purchased.
Mr John Egbule, a businessman said that he had confidence in purchasing electronics, household equipment and gadgets online.
Egbule said that those items could be sold by the manufacturers to online marketers at a reduced rate.
“If I want to buy my clothing items I wear, I will go to an open market because I will have to see what I want to buy.