Subscribers Bemoan Network Providers’ Unsolicited Services

Following the consistent
flooding of unsolicited programmes to subscribers cell phones, service providers have been charged to have a rethink and improve on their services.
A subscriber, in a chat with The Tide Wednesday in Port Harcourt, Miss Clara Opara, said the service providers are being fraudulent by continuously loading subscribers with unsolicited packages.
She said the trend was now unbearable and demand urgent attention of the Nigeria Communication Commission (NCC) as a regulatory body.
Opara maintained that phone call was too expensive in Nigeria going by the international standard of telecommunication.
According to her, the service providers are enjoying roburst and free business operation due to the level of support given them by some bigmen in the country.
Another woman, who refused to mention her name, berated a particular network over what she described as greed.
She said the network would refill her subscription without her consent only to remove their 10-20 per cent from her account upon a fresh recharge.
The woman explained that such was a mere show of greed in business and not concern for subscribers.
She regretted that regulatory bodies in the country are yet to clamp down on network providers going by their excesses.
In his opinion, Mr. Kemka Igwe, suggested state of emergency in the telecom sector as a way forward.
He said if that was done, all service providers in the country including the Mobile Telecommunication Network (MTN), would rise up to the occasion and do the needful.
Igwe also urged the National Assembly to wade in and save subscribers interest, adding that the “change whip” must touch telecommunication providers in Nigeria.
Others, demanded open apology from the service providers for their inability to live up to expectation since over one decade of operation in the country.