Group Tasks Hotel Operators On Proper Record Keeping

The Executive Director,
HSSL  Global Limited, a hotel support group, Mr. Ayokunnu Olowoporoku, has emphasised the need for hotel operators to keep records of their guests for the security of their customers and that of their transactions.
Olowoporoku told  newsmen in Abuja that it was essential to keep records of guests to  control criminal activities happening in the hospitality industry.
Most of the criminals use hotels as their hideouts to execute  their evil deeds. This should no longer be tolerated in Nigerian hotels”, he said.
He said no tourists  will lodge in an  hotel  without proper records because most of the hotels  were booked online by tourists, stressing  that criminals  use hotels without proper records  as their hiding places.
Olowoporoku urged operators of hotels to register  their  hotels with the appreciate authorities to improve  the image of Nigerian hospitality industry both at home and abroad, and particularly called on operators to send copies of their daily records to the State Security Services (SSS).
“A registered hotel has a better chance of getting intervention fund and patronage from government and could be booked by tourists through internet,” he said, explaining further that a registration would enable government to know the status of the outfit and the appropriate tax to collect from the operators.
He reiterated the need for the operators to provide proper security to their guests. “Insecurity is a cankerworm that cripples all sectors of the economy, and therefore should not be allowed to plant its root in hospitality industry,” he maintained.
He identified poor power supply and lack of water supply as other challenges facing hotel operators in Nigeria.