Union Bank Better Positioned To Take Leadership Position-MD

The Managing Director of
Union Bank Plc, Mr Emeka Emuwa, says the bank is better positioned to take its leadership position in the banking industry.
Emuwa told newsmen in Lagos that the bank had been able to bring down its running cost and the savings would be used for future benefits of customers.
He said that the bank was now in a comfortable and good position, adding that “the aim of the bank is to be a highly respected provider of quality banking service”.
Emuwa also said that the bank was strategising on six major areas which included quality of customer experience and quality of client base.
Others, he said were quality of talent, quality of banking platform, quality of professional standards and quality of earning.
“We are still on course and the bank is better positioned than it used to be.
“Last year, we had two important tasks ahead of us.
“First to immediately improve the bank’s operations by dealing with existing operational and service challenges and to develop a roadmap for firmly established Union Bank as a significant player within the Nigerian banking industry.
“I am pleased to inform you that after months of hard work during which we considered our strength as a bank, our challenges and also the landscape within which we operate, we emerged with a strategy that will guide the bank for the next five years.
“This strategy has been approved by the board of Union Bank.”
Also, Mr Ibrahim Kwargana, Executive Director, Commercial and Retail Banking (North), said that one of the progress made by the bank in 2013 included improvement in banking operations and services.
Kwargana also said that the bank was able to engage old and new customers on retail, commercial and corporate sides.
“We have upgraded and renovated a number of our branches and will continue to do so.
“We have upgraded our ATM systems and improved our uptime and reliability.
“We have rolled out our mobile banking platform and have introduced new debit card offerings,” he said.
Kwargana said that the bank had launched its “Bank of the Future Branch” and would roll them out nationwide.