Enugu Introduces New Water Billing System

The Enugu State Water Corporation has introduced a new billing and data management system to ensure accurate water billing.

Managing Director of the corporation, Mr O’brian Ofordu, said in an interview on Thursday that the system would also reduce manipulations and extortion of customers.

He said that the new data management system would accommodate computerized billing where customers would enjoy fixed prices for water monthly.

“If you had a camera, you would come and see the new billing hub that I have put in place. It is impressive and the management systems are all in place. We have started to populate as we are trenching, we are doing enumeration of all the communities that are also enjoying water supply and populating that information into the system now so, we are building a new billing data. If you have noticed, most of the bills now are no more hand written, they are all now computerized. We are also expect ding the people will compliment us,” the managing director said.

On the sustainability of water supply, he called on the people to cultivate the habit of paying their bills to complement government;s efforts, noting that the state government had subsidized payment on water by 400 per cent.

In the new billing system, according to Ofordu, of flat will pay between N600 and N800 naira per month. he said such billing would be cheaper and more user-friendly.

“People should understand that for us to build sustainability in water supply, they must cultivate the habit of paying for their water bills. There is no way any government can sustain water alone. In a month, we charge N600 to N800 per month for a flat. N2700 for bungalow and N3,000 for a duplex which is not commensurate with the services provided.

The managing director called for the patience and understanding of citizens of the state in the areas of provision of potable water, noting that it was a complex task.