Council Wants DSTV To Compensate Subscribers For Lost Signals

The Consumer Protection Council (CPC) has canvassed for compensation of subscribers
of Digital Satellite Television (DSTV) due to loss of transmission signals
usually experienced during adverse weather conditions.

The council also advised the
owners, Multichoice Nigeria Limited, to introduce pay-as-you-go subscription
for its subscribers.

This is contained in a
statement issued by Mr Abiodun Obimuyiwa, the Deputy Director of Media and
Publicity, CPC, in Abuja on Wednesday

It said time was rife for the
introduction of the pay-as-you-go subscription in the interest of millions of
subscribers of the satellite television.

The statement sought to know
the reason why this form of subscription could not be introduced in Nigeria as
had been done in other foreign climes.

“The pay-as-you-go
subscription would allow consumers to get value for their money, give them
choice as well as enable them to control their consumption,” it said.

The statement quoted
Multichoice as saying it did not have the platforms to implement pay-as-you-go
system of payment but promised to look into it.

“On the issue of compensation
for down-times for signals, Multichoice explained that loss of signals during
the rainy period is a natural occurrence, which could hardly be curtailed.’’